Retail Skills & Management Training Mini Bundle

The Retail Skills & Management Training Mini Bundle is the silent helper behind every successful shop floor. Including Retail Management, Telephone Etiquette, Communication Skills, Team Leader, and KYC, it’s tailored for those who want to move through the ranks without stumbling over jargon or stock takes.

Whether you're managing tills or team talks, this bundle offers straightforward guidance to help you hold your own in customer-facing environments. From learning to lead without shouting to keeping your KYC knowledge tidy, it’s a solid all-rounder for any retail professional who’d rather not wing it.

Learning Outcomes:

• Understand store organisation through basic Retail Management skills.
• Apply strong Telephone Etiquette in customer or staff interaction.
• Develop concise and clear Communication Skills for all roles.
• Learn essential responsibilities within a Team Leader position.
• Understand KYC requirements for retail customer verification.
• Build confidence managing team dynamics and shop floor activity.

Who is this Course For:

• Staff aiming to move into Retail Management roles.
• People seeking confidence in team or customer conversations.
• Sales assistants wanting to learn KYC requirements.
• Retail workers aiming to grow into Team Leader roles.
• New staff learning basic Telephone Etiquette expectations.
• Career starters seeking multi-role retail knowledge.
• Team members improving workplace Communication Skills.
• Learners interested in shop floor management training online.

Career Path:

• Retail Supervisor – £25,000 average UK salary
• Customer Service Assistant – £21,000 average UK salary
• Team Leader – £27,000 average UK salary
• Store Assistant Manager – £28,000 average UK salary
• Retail Compliance Officer (KYC) – £30,000 average UK salary
• Sales Floor Manager – £29,000 average UK salary