Retention 360 - Mastering Post-Black Friday Engagement | Pannel talks | Q & A | Drinks | Networking

Join us for a focused session on how to maximise customer retention in the critical post-Black Friday period. This event is designed for e-commerce leaders who want to ensure their customers return, engage, and stay loyal long after the sales season.

Date: October 21st
Time: 3:00 PM
Location: London location, TBA

Who is this event for? High-level brand owners and operators.

Event Highlights:

Panel Discussion & Q&A
Maximising Customer Retention Post-Black Friday
Our expert panellists and sponsors from Dataships, Swap, Rebuy, and Klaviyo will explore key strategies for retaining customers, including managing returns, leveraging data for personalised communication, and maintaining compliance with data privacy regulations.

Q&A Case Study Session
The Post-Purchase Journey – A Brand’s Perspective
Nutrition Geeks will share their firsthand experience of crafting effective post-purchase engagement strategies, traversing customer segmentation, personalised recommendations, and an efficient returns process that fosters loyalty.

Networking Opportunities
Take the opportunity to connect with peers and industry experts over drinks and nibbles. This event is an excellent chance to build relationships and exchange ideas with like-minded professionals facing similar challenges.

Why Attend?

Get actionable retention strategies to implement immediately after Black Friday.
Gain insights from leading tech providers on how to optimise customer experience and maximise lifetime value.
Learn from real-world case studies on how to transform post-purchase interactions into customer loyalty opportunities.

RSVP Today!

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Note: RSVP does not guarantee a ticket—please wait for a confirmation email to finalise your attendance

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