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Roundtable discussion - click & collect within e-commerce strategies

Doddle & Zebra Technologies

Tuesday, 26 September 2017 from 14:30 to 17:00 (BST)

Roundtable discussion - click & collect within...

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RSVP 6 Sep 2017 Free  

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Event Details

With 54% of all UK online shoppers adopting click & collect, Doddle has emerged as the specialist in click & collect operations and technology. Working with over 100 retailers, Doddle continues to develop its value proposition specifically aimed at increasing incremental sales from click & collect footfall as well as decreasing reverse logistics costs from returns.

Please join Doddle’s Tim Robinson (CEO) and Gary O’Connor (CTO) as well as Zebra’s Mark Thomson (Retail Solutions Director) to discuss how click & collect propositions are continuing to evolve and how they can drive greater value for UK retailers. 

Some topics that will be discussed:

  • 1 in 2 shoppers has experienced problems with home deliveries, increasing the popularity of click & collect[1]. How can retailers improve their click & collect adoption?
  • 63% of online shoppers would switch to an alternative retailer as a result of a poor experience with a click & collect service[2]. What does a seamless click & collect experience look like?
  • 65% of consumers make additional purchases when picking up click & collect items in-store[3]. How can retailers increase their average basket size by upselling to click & collect customers?
  • 55% of shoppers return items two times or more per year[4]. What can be done to reduce the logistics costs of managing returns?

The roundtable will be followed by dinner & drinks.

Spaces are limited, so please register your interest at your earliest convenience. Attendees will receive a confirmation from the organisers ahead of the event with venue details.


[1]Forrester Retail Survey 2015

[2] JDA/Centrino study 2016

[3] Cybertill/OnePoll study 2017

[4] JDA/Centrino study 2016

Do you have questions about Roundtable discussion - click & collect within e-commerce strategies? Contact Doddle & Zebra Technologies

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When & Where


London
United Kingdom

Tuesday, 26 September 2017 from 14:30 to 17:00 (BST)


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Organiser

Doddle & Zebra Technologies

Zebra Technologies Corporation - a global leader in providing solutions and services that give enterprises real-time visibility into their operations. Zebra Technologies continues to be at the forefront of developing innovative solutions that provide retailers with visibility and actionable insight into their customers, inventory and other valued assets from the point of sale to the distribution center and beyond. 

Doddle - Doddle’s mission is to make click & collect the preferred delivery choice for consumers, retailers and carriers. Doddle has already partnered with more than 100 retailers to offer the best parcel collection and returns service in the market. With a rapidly expanding network of Doddle stores around the UK, Doddle brings its click & collect.

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Roundtable discussion - click & collect within e-commerce strategies
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