Ryton Pools Country Park Children's Birthday Party

Warwickshire’s Country Parks Ranger Service offer a range of exciting outdoor, wildlife and adventure themed parties, set in two of Warwickshire’s beautiful Country Parks for children aged 3 +. All the wildlife activity equipment and activity materials needed for the parties is provided and set up.

Please email us after booking with

• your activity choice from the list below,
• the child's name
• the child's age
• contact phone number

to parks@warwickshire.gov.uk

1: Wild woods 3yrs +

Have some fun in the woods! Try our mud painting, making homes for woodland animals, discovery digging and creating mud pies. These activities are based on Forest Schools principles.

2: Dens 5yrs +

Take on the team challenge of buildings a den in the woods. Can you camouflage it? Will it stand up? Will it be waterproof? Come and have a go!

3: Pond dipping (April-October) 5yrs +

Take a closer look into our pond and discover the weird and wonderful creatures that live there. Use our dipping nets, trays, magnifying pots and guides to catch and identity what is about.

4: Minibeast hunting (April–October) 5yrs +

Take a closer look into our long grass, on trees and bushes and under logs and discover the weird and wonderful creatures that live there. Are you fast enough to catch a centipede and how far can a froghopper jump? Use our nets, magnifiers and trays to see what we can find hiding away from us.

FREQUENTLY ASKED QUESTIONS : CHILDRENS PARTIES

1. What’s included?

• Your chosen activity.

• Ranger and all the equipment required to undertake the activity.

• Use of the party room after the activity until the end of your slot (you may bring your own food).

• Hot water urn and washing up facilities.

• 3hrs free car parking for the organiser & guests (your ranger on the day will give you your parking passes for 9:30am to 12:30. If you wish to stay longer after your party you will need to purchase a pay and display ticket for your remaining duration.

2. How do I choose the activity?

Please email us your activity choice after booking to parks@warwickshire.gov.uk. Please ensure you tell us the date of your party!

3. What activities are currently available?

• Den Building

• Pond Dipping

• Minibeast Hunting

• Wild Woods

4. Who will lead the party?

The ranger will take the lead in running all parties, but it is the adult making the booking who has responsibility for the children. Due to the unique nature of our outdoor parties and the type of activities that we offer, adults staying to help are expected to join in with the activity and help where needed (e.g. helping children to collect natural materials for den building etc.).

5. How many adults do I need to bring?

Ratios: We require the following adult to child ratios (not including the ranger) 1 adult to 5 children

6. How long is the party?

2 hrs. The first hour is your chosen activity hosted by the ranger. You can use the party room in the second hour for your food and games.

7. How many children can I bring?

Up to 20 children.

8. How much does it cost?

£150 per 2 hour party session.

9. Do you offer party bags?

We also offer goodie bags at extra cost if required, just visit one of our Visitor Centres to choose your items and we will bag them up for the day or you can take them and bag them up yourself!

10. When do I need to pay?

Full payment is required when making your booking on Eventbrite.

11. Will I get my money back if I cancel?

It depends how long before the party that you cancel. Please see the booking terms and conditions.

12. How many adults do I need to bring?

We require the following adult to child ratios to ensure safety, 1 adult to 5 children (not including the ranger).

13. Can I bring younger siblings?

Younger siblings of the birthday boy or girl are welcome at the party, please count them in the 20. Please check the minimum age requirements of the activity, as they will not be permitted to join in the activity session if they are too young.

14. What should the children wear?

Activities involve going outside, children need to be suitably dressed for all weathers.

15. What happens if it’s really bad weather?

We may have to alter your outside activity if the weather is really bad, but we will do our utmost to carry on, or provide an indoor activity (if possible). If we cancel your party due to bad weather, we will offer you an alternative date for your party or provide you with a refund in full

16. Can I bring my own food?

Yes you can bring your own food and drink, however we do not have the facilities to cook or warm food. We do have a hot water urn.

17. Does the café do party food?

If you wish to have party food provided, please contact Dave at the Courtyard Café at Ryton Pools Country Park on 02477 670160 or Jack at The Old Barn Café at Kingsbury Water Park on 01827 874823.

KEY INFORMATION ABOUT CHILDRENS PARTY BOOKINGS

TO BOOK YOUR PARTY

Pick your date if its available and book and pay here on Eventbrite.

Eventbrite will send you confirmation of your booking.

Please email us your activity choice after booking to parks@warwickshire.gov.uk.

Please note that the individual named in the booking process will be responsible for complying with the obligations under this contract. You should read the terms and conditions carefully and ensure that you fully understand them.

PRIVACY NOTICE

Our general customer privacy notice is available on our website here:

https://www.warwickshire.gov.uk/privacy

We can also supply a hard copy. You can either email parks@warwickshire.gov.uk or write to us at Kingsbury Water Park, Bodymoor Heath lane, Sutton Coldfield, B76 0DY.

We will only collect, use and store your personal information in accordance with data protection law. We need to collect personal information about you in this booking form (such as your name and contact details) so that we can arrange your children’s party and contact you about it.

PAYMENT AND CANCELLATION TERMS AND CONDITIONS

How to make payment

Payment is taken on Eventbrite at the time of booking.

Cancellation by you

You may cancel your booking via Eventbrite at any time, you will be entitled to a full refund (minus the Eventbrite booking fees) up to 1 day before your Party.Refunds will include the ticket price less the Eventbrite fees (which consist of the payment processing fee and the service fee combined).

Eventbrite’s fees are non-refundable, so they won’t be returned to the ticket buyer unless the event is cancelled by us, or if the buyer requests a refund for a duplicate charge within 7 days of purchase.

Refunds for non-attendance by customers at events are not accepted

PARTY TERMS AND CONDITIONS

Services provided

We will provide your children’s party in accordance with the description of your chosen activities.

Room hire

If your chosen activity includes use of the party room, the following additional conditions apply:

(a) You are responsible for any breakages and/or damage caused to the room / our equipment and agree to reimburse us for any such damage caused.

(b) You may not bring external equipment into the room unless it has been agreed with us in writing in advance. Even if we do agree, you are fully responsible for the use of the equipment and for ensuring that it complies with all applicable safety requirements.

(c) You are responsible for ensuring that the room is left in a clean and tidy condition following use.

Cancelled and postponed events by us

(a) We reserve the right to cancel your party at any time due to events beyond our control (such as bad weather or staff shortages). In the unlikely event that we cancel your booking, we will offer an alternative date or provide you with a full refund (unless the reason for the cancellation is due to your breach of these terms & conditions) refunds will be for the entire purchase – that includes the ticket price and the Eventbrite fees.

(b) We will not be liable to pay you any compensation (other than refund of amounts paid by you) as a result of cancellation under any circumstances.

Safety and behaviour

(a) You are responsible for the children’s behaviour and safety at all times during the party.

(b) You are responsible for ensuring that the adult to child ratios (as described in the party FAQ) are met. If you do not bring enough adult helpers, we reserve the right to stop the activity and you will not be entitled to a refund.

(c) If we reasonably believe that anyone’s safety is being compromised during the party, we may stop the activity. If this happens, we will not refund any of the cost of the party to you (unless the safety issue has arisen due to something that we have done or failed to do).

Parking and closure of the park

(a) Your booking includes car parking from 9:30am-12:30pm.

(b) Please look on the web site for opening and closing times of the park.

Changes to your booking

(a) You may not transfer your booking to another person unless we agree to this in writing.

Complaints

If you have a complaint about your booking or the services provided by us, please contact us in the first instance (contact details above). If we are unable to resolve the issue to your satisfaction, we have a complaint handling process which is available on our website at: https://www.warwickshire.gov.uk/councilcomplaints. We can also provide a copy of the policy on request.

Law and jurisdiction

These terms are governed by English law and you can bring legal proceedings in the English courts.