Safe and Effective Staffing

Course Description:

Are you meeting the CQC Quality Statement – Safe and Effective Staffing? How can you manage your team effectively to ensure your team are recruited safely, supported, competent and trained to be able to deliver safe care to your clients? How can you ensure safe and appropriate staffing levels? How can you effectively manage disciplinaries and performance issues? Join our workshop to help you establish and embed robust staff management practices in your service.

This workshop is for Registered Managers, Deputy Managers and Nominated Individuals who are working in CQC Registered Adult Social Care Services – Domiciliary Care, Residential Care and Supported Living.

Participants will be issued with a range of resources they can use in the workplace if they wish.

Course Contents:

The course will cover the following:

• Quality Statement – Safe and Effective Staffing
• CQC Regulation 18: Staffing
• CQC Regulation 19: Fit and Proper Persons Employed
• Safe Recruitment
• Effective Supervision
• Appraisals
• Learning and Development
• Assessing Competency
• Staffing Levels
• Managing Performance and Conduct Issues

Benefits

Our open workshops are a fantastic way to develop your knowledge and to network with other managers in a similar position.

What will I get?

The Safe and Effective Staffing toolkit includes a comprehensive range of resources to support compliance and workforce development. It features the Regulation 18 Staffing Audit Template and Regulation 19 Fit and Proper Persons Audit Template to ensure regulatory standards are met, along with essential HR tools such as a Supervision Form, Appraisal Form, and Employee File Audit. To maintain continuous improvement, it also provides a Training Audit, Competency Assessments Audit, Supervisions Audit, and an Employee Learning and Development Survey. Compliance Posters are included to promote good practice and reinforce key staffing principles across your organisation.

What our customers say about the workshop:

“An excellent, informative workshop. The trainer explained Regulation 18 clearly and showed how to evidence safe staffing in practice. The templates provided are incredibly useful.”
Rachel W., Registered Manager ★★★★★

“Very professional and engaging. The trainer made complex regulations easy to understand and gave us practical solutions for workforce planning and development.”
Nazia P., Service Manager ★★★★★

“This workshop exceeded my expectations. It was clear, interactive, and packed with tools I can use immediately. I feel much more confident managing staffing compliance.”
Zac K., Registered Manager ★★★★★