Get ready to skyrocket your sales with Sales Success: Building and Converting Your Customer Base workshop. Discover the essential techniques for expanding and converting your customer base. Learn proven strategies to effectively engage prospects and drive conversions.
Don't miss this chance to revolutionize your sales approach. Register now to unlock the secrets to sales success!
Workshop agenda
1. Understanding Customer Needs
● What is Customer-Centric Selling?
● Listening Skills: The Key to Understanding Customer Needs
● Case Studies: Learning from Real Success Stories
Learning Objectives:
● Develop an understanding of the importance of customer-centric selling
● Acquire techniques for identifying and empathising with customer needs
● Apply active listening and questioning skills to uncover customer pain points and desires
2. Developing Your Sales Strategy
● Crafting Your Sales Objectives and Goals
● Navigating the Sales Funnel: Turning Leads into Customers
● Sales Techniques: How to Approach and Engage Customers
Learning Objectives:
● Understand the key components of a successful sales strategy
● Learn techniques for managing the sales funnel effectively
● Develop skills in consultative selling, relationship building, and objection handling
3. Converting Leads into Loyal Customers
● Why Customer Loyalty Matters
● Strategies for Converting Leads into Loyal Customers
● Building Lasting Relationships and Providing Exceptional Service
Learning Objectives:
● Understand the importance of customer retention and building long-term relationships
● Learn strategies for converting leads into loyal customers
● Gain insights into building customer loyalty through exceptional service and personalised experiences
Conclusion
● Recap and Key Takeaways
● Action Planning: Setting Goals for Implementation
● Q&A
About the Facilitator
Ashleigh Frater is a Workshop Facilitator for Hustle & Heels, a social enterprise that supports underrepresented entrepreneurs to start, improve and grow their businesses through events, workshops, and programs.
Ashleigh is also a Confidence Coach and Founder of Confidently, a personal development business that helps women to take their business and career to the next level whilst improving their personal development and mental wellbeing, through coaching/mentoring programmes, courses, and events.
Have a question?
If you have any questions about the workshop or the Haringey Business Support Programme 2 (HBSP 2) please get in touch: hbsp@hhll.co.uk
