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Sales training

Lynden Consulting Ltd

Tuesday, 10 April 2018 from 10:00 to 16:00 (BST)

Sales training

Ticket Information

Ticket Type Sales End Price Fee VAT Quantity
Standard price 9 Apr 2018 £299.00 £0.00 £59.80

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Event Details

Are you struggling to find new customers, fill bed spaces or manage void periods? In this tough economic climate, finding and keeping customers is essential to your business survival and yet many operators struggle with the concept of ‘selling’.

This one-day masterclass provides a comprehensive overview of the sales process and how to apply it in a social care setting. Learn the secrets of how to ‘sell’ effectively, build the loyalty of existing customers and find more clients. Effective selling takes careful planning with the right skills and attention.

What this masterclass will cover 

Key learning outcomes:

  • Fundamentals of the sales process within a social care setting.
  • How to generate leads to attract new customers in different social care settings.
  • Use customer insights to transform your sales and marketing strategy.
  • How to develop the customer relationship.
  • Effective negotiating skills.
  • How to expand/diversify into new markets, including an overview of GDPR.
  • Staying motivated and positive.

Who should attend this course?

This masterclass is especially useful for owners and executives, sales and marketing professionals, operations managers and anyone with an interest in improving the sales process within their social care business. This interactive masterclass will give you confidence, self-belief and clarity on how to improve sales for your business.


“Enjoyable and helpful training. I found all the topics covered relevant.”
"I've always been nervous about the nature of selling in a care setting. This masterclass has helped me to change my thinking and embrace new ideas on how I could be more effective. Thank you."
"Managing void periods and occupancy levels is an ongoing challenge. I've learned some helpful tips on how to do this in a planned way which I'll be putting it into practice straight away!"


Venue:  Monticello House, 45 Russell Square, London WC1B 4JP

Time: 10am - 4pm


Refunds and Cancellations

Cancellations must be received in writing via email to and must contain the full booking details. Include full delegate name and organisation name and contact details.

The following charges will apply if you wish to cancel a booking:

  • For the period of four weeks prior to the event start date, no refund or credit will be given on cancellations. 
  • Five to eight weeks prior to the event – 50% refund
  • Eight weeks or more prior to the event – 100% refund 

No refunds or transfers will be given for non-attendance.   

Do you have questions about Sales training? Contact Lynden Consulting Ltd

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When & Where

Monticello House
45 Russell Square
WC1B 4JP London
United Kingdom

Tuesday, 10 April 2018 from 10:00 to 16:00 (BST)

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Lynden Consulting Ltd

Lynden Consulting is a specialist marketing and communications company. The masterclass programme has been specifically designed to support businesses within the health and adult social care sector to improve their marketing capabilities to support business growth and development.


The masterclasses provide a confidential place for delegates to learn and develop their marketing and communications skills, ask questions, share experiences and meet with peers.


Delegates say they feel inspired and motivated with new ideas to turn into action plans after attending one of these masterclasses.


The masterclasses are available to private, public, not-for-profit and social enterprise businesses. This includes operators of retirement living communities, extra care housing, residential and nursing care, outreach, day care, intermediate care, home care, and specialist provision for adults and older people. 

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