What happens if my plans change, and I need to adjust the tour?

If your plans change, contact your host to reschedule. Most are flexible and happy to adjust, depending on availability. Reach out early to ensure options.

Can the experience be customized to my preferences?

Absolutely! The experience can be tailored to your interests—more time at the stadium, club history, football culture, cafés or jersey shopping. Just let your host know and they’ll adjust the plan for you.

Is transportation included in the experience?

Transportation isn’t usually included unless stated. Your host will guide you on how to get around. If needed, you can ask in advance for help or request private transport (may have an extra fee).

How will I communicate with the host before the experience?

After booking, you’ll get an email with your host’s contact and meeting info. Feel free to reach out with questions or requests. Hosts are happy to customize the experience and share recommendations.

Where do I meet the host on non-match day experiences?

The meeting point will be shared after booking. It’s usually a central, easy-to-find spot near a landmark or metro. Your host will contact you with directions, details, and their info to coordinate if needed.