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SAP CEC WEBINAR: Perfecting your customer service
Thu 15 September 2016, 14:00 – 15:00 BST
Please join KPIT and SAP for their Live Webinar and Q&A on Thursday 15th September from 2-3pm GMT.
Perfecting your Customer Service will showcase how Bona, leaders in hardwood floor care products, has been driving innovation through it's work with SAP Hybris solutions, to provide the ultimate customer experience.
Richard Goering, VP of Sales and Operations, Bona
Todd Schutte, Director of Training, Bona
Valerie Patmore, Director, Hybris Solutions
Take a look at the Bona case stydy here.
Find out how real-time exceptional customer service can impact your brand, how you can speed up call resolution significantly with effective technology and how fast, accurate search results and in-memory analytics can help address customer issues via social, web, phone, and self-service channels in record time.
We are looking forward to having you join us on September 15th 2016 for this online webinar at 2pm GMT and please register for your free access to the webinar so we know who will be joining us on the day.