San Francisco, California
London, United Kingdom
Please note that after the presentations, this day will include the SCiO AGM for members.
An open meeting where a series of presentations of general interest regarding systems practice will be given - this will include 'craft' and active sessions, as well as introductions to theory.
Session: Joanne Tippett - Ketso: a technology for creative group systems thinking
Session: Angus Jenkinson - identity as an active organising factor in relation to feedback loops
• Most businesses have an intentional but inadequate and dysfunctional approach to managing identity. This session will propose that any organism or organization has its own organizational logic, which closes it off from being anything else, and anything else from being it.
• A tool will be sketched that can help to describe empirically the distinct self-organizing pattern of patterns of an organization. The session will also describe the cybernetics – the go – of how identity operates functionally in what is distinctively done to create distinctive value in sufficient diversity to meet the evolving needs of customer community(s).
• This approach may help to resolve many competing theories of strategy and performant management, and assist practices such as lean. In conjunction with ‘VSM 2.0’ and ternary cybernetics, it helps guide and co-ordinate end goals, organizing ideas (e.g. values, protocols, stories, i.e. process-value goals) and signals (e.g. dashboards, stigmergic behaviours, messages…). Brief reference to intentional control theory will be made.
• It is hoped that further community research and experience will enhance not only narrow business results but also work itself, through healthy governance, increasing self-ordering autonomy, i.e. creative action that is also coherent, flexible, and where appropriate questioning, across the value ecosystem.
Session: Trevor Hilder - reflecting on Stafford Beer
Session: Pauline Roberts - systems thinking in the NHS: friend or foe?
NHS reforms have exposed leaders and staff to a scope and speed of change unlike anything they have experienced before. At a time when the NHS is still acclimatising to the most significant change since its establishment, we may pose a question, 'does the current context present a prime opportunity for new ways of thinking and working to emerge?” and “How does it feel to be a NHS manager trying to champion systems thinking in this new world?'
Pauline Roberts will illustrate her experience of using systems thinking in the NHS, demonstrating the value it brought to understanding the situation of interest and some of the challenges that then arose.
Pauline Roberts is a systems practitioner with management experience in the private and public sector. She has an MSc Systems Thinking in Practice and has worked for numerous NHS organisations, applying systems thinking to diagnose weaknesses in and develop health services.
When & Where
Alumnus common room - go past the reception desk in MBS West (the normal MBS building) straight ahead through the doors and into the Café Bar, and the alumnus common room is off to the left. It is the room closest to the bar
Manchester Business School West (normal building)
M15 6PB Manchester
Monday, 20 April 2015 from 10:00 to 16:30 (BST)
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SCiO - systems and cybernetics in organisations
Pauline Roberts is the SCiO Open Day Director
SCiO is a group for systems practitioners and is based in the UK, but has members internationally.
Two of the features that distinguish SCiO from other systems groups are that it is focused primarily on systems practice and practitioners rather than on pure theory and that it is focused on systems practice applied to issues of organisation.
It has three main objectives:
Developing practice in applying systems ideas to a range of organisational issues.
Disseminating the use of systems approaches in dealing with organisational issues.
Supporting practitioners in their professional practice.
SCiO is a social enterprise and a not for profit organisation which is owned by its members.
Provenance and Purpose.
Created initally by a network of practitioners in the North of England, SCiO acts as an extra channel for disseminating to others their experience of practical applications, education and research in complex problem solving. The name stands for 'Systems and Cybernetics in Organisation' but can also be thought of as short for the 'Science of Organisation'.
Over the last sixty years the new disciplines of ‘Systems Thinking’ and ‘Managerial Cybernetics’ have emerged. The new thinking started from the consideration of complex problems faced during the Second World War; then later in the 1970’s the same patterns of thinking emerged with the new awareness of the complexity of ecological problems. The ideas developed and spread into other areas of science and in particular into management. In the last thirty years new insights and understanding have developed in the way to approach apparently intractable problems in many areas.
At this time the terms ‘whole systems approach’ and ‘systems thinking’ seem to be appearing more frequently in published policy documents and guidance on best practice in the United Kingdom and elsewhere, such as in the UK National Health Service; in documents on public health, sustainable communities, in education, in considerations of the environment, and in corporate governance.
The members of SCiO believe that the use of systems thinking and managerial cybernetics can have major impacts on the well-being of our communities, and our business and social organisations.