Collaborate with councillors to explore what scrutiny can learn from social media about people’s real-life experiences on three topics: young carers, mental health and the ‘success regime’.
Keywords: scrutiny, social media, #hashtag, councillors, young carers, mental health, success regime
What conversations are Essex residents having online about ECC and NHS services? How can Councillors access and learn from this information to help improve those services?
Some of the issues under discussion as we answer these questions together are: young carers, mental health services, and the ‘success regime’ (NHS transformation).
Do you have an interest in answering these questions, an interest in these issues, an interest in social media, or an interest in helping Councillors experiment with how to use digital tools? Book a slot to work directly with elected members and help them experiment: could social media provide them with key new insights into the issues on the table? No pre-existing social media skills needed, but bring your laptop!
Councillors in ECC’s scrutiny committees investigate policies and their impacts in order to recommend improvements to cabinet members. They draw on various sources of evidence to learn about our customers’ experiences, but social media is thus far an untapped resource. Now is the time for us to start mining it in this #scrutiny session. These three issues are live and under discussion by members right now. Evidence gathered could have a direct impact on recommendations made to the Cabinet.
Objectives of the session:
- Answer the question: could social media be a useful source of information for councillors conducting scrutiny reviews?
- Gather information on three particular issues, to inform councillors’ current reviews.
- Help officers and members better familiarise themselves with social media tools.
- A chance for officers and members to collaborate directly.
For more information about scrutiny, visit www.essex.gov.uk/scrutiny
The session will commence with a 10-15 minute introduction bringing together those familiar with, and those not au-fait with, social media to think about how they might use search engines/social media to explore online conversations about the issues. Officers and members will then collaborate to use the tools and report back their findings to each other. Findings will be captured and a report made to the Scrutiny Board about the use of social media in future, plus the evidence collected on each issue will be shared with the relevant Scrutiny Committees or Task and Finish groups to inform their reviews.
As the session is open to all ECC it is hoped those not regularly involved in the scrutiny process, or indeed, working with County Councillors will involve themselves in the activity to see how the public can get involved in scrutiny through the use of social media