San Francisco, California
London, United Kingdom
Selling Through Customer Service
- Maximising your customer spend
- Cross-selling to your existing customer base
- Encouraging open and honest communication
- Creating a solid relationship
- Customer retention
- Setting up a customer review strategy
Teas & coffees provided.
*There is a cancellation fee with this ticket*
Pay & display car parking available down the road.
Course Tutor: Jane Warden
Jane is an experienced and motivational Corporate Training Consultant who has many courses in her portfolio including Management and Leadership, Sales, Business Skills and Interpersonal skills. Jane has trained delegates from all industry sectors, from small Companies to large Corporates.
Delegate feedback often states 'Jane is a great trainer with a personality!' and 'we learnt a lot today and as a bonus Jane made the topic very interesting'. Jane set up her own business 15 years ago and has developed her client base from cold calling and ensuring repeat business. She knows what it is like to start up a business from scratch and the highs and lows one can go through.
When & Where
MENTA - Sales Training Courses
Menta - The Suffolk Enterprise Agency.
Menta is a not-for-profit social enterprise - we exist to help you start and grow your small business.
We provide a range of employment and HR courses, suitable for SMEs in the East Anglia region.
We can help you manage your team, follow employment legislation and motivate your team more efficiently, so you can grow your business more effectively.
If you have any bespoke training courses or coaching needs, please do get in touch. Contact us on 0800 085 5090.