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Service Community at Atlas Copco

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Atlas Copco

Deeside Industrial Park, Second Ave

Deeside

CH5 2NX

United Kingdom

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Event description
The Service Community is where Business Professionals who work in industry, share their experiences and expertise in order to improve

About this Event

Our next community event will be at the Atlas Copco facility at Deeside on the 16th October 2019, hosted by Ian Cockett IAS Business Line Manager - Service UK. Atlas Copco.

Atlas Copco is global Swedish Industrial company with operations in 180 different countries with businesses in 4 key business segments, Compressor, Vacuum, Industry and Power. The Deeside facility is part of the Industry segment and is where self pierce riveting systems and placing equipment is manufactured.

We will meet at 10.30 for registration and coffee with the event starting at 11.00 and running through to 16.00. We are just starting to put together the agenda where we will as always encourage discussions and networking.

At the moment the agenda is looking like this:

  • The role of Service in Atlas Copco: Ian Cockett IAS Business Line manager - Service
  • How to use 'Play' to create more innovative and relevant Services - Yesim Kunter - Play Expert and Futurist
  • Achieving Service Excellence using a new British Standard (PAS 280) - Phil Wardle
  • Developing a Customer Success Organisation - Laurent Winandy, Director Customer Success at Husky SA
  • Using Advanced Analytics to solve Service Problems in the rail industry - Martin Summerhayes, Head of Service Delivery & Improvement at Fujitsu UK
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Date and Time

Location

Atlas Copco

Deeside Industrial Park, Second Ave

Deeside

CH5 2NX

United Kingdom

View Map

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