Actions and Detail Panel
Service Design and Innovation
Thu 12 January 2017, 09:30 – 17:30 CET
Sales Have Ended
Sales Have Ended
State of the art in research and practice
The Service Design for Innovation Network invites Network partners, regional and global companies as well as service innovation and design enthusiasts to take part in discussions and workshop sessions about service design and innovation on January 12th. SDIN is looking forward to meeting you all for an inspiring exchange at KISD in Cologne! Registration is open now!
This conference is about
• Getting an overview on the latest research in service design and innovation
• How to bridge industries and science
• Sparking conversations and collaborations
9.30 registration & coffee
Opening speech: Birgit Mager – Service Design for Innovation
Presentations: Gerhard Satzger – KIT/IBM and Felix Scharf – VW
Panel discussion: ESRs, academic and industry partners
Presentation: Walter Ganz – Fraunhofer Institut
--- lunch break ---
Presentations: Frank Seifert – Swisscom and
Shianwei Chang and Kenji Ogata – Toshiba
Panel discussion + Wrap-up: key take-aways
--- optional: ---
Bo Edvardsson and Bård Tronvoll – 'Designing services for stakeholders participation in value cocreation'
Birgit Mager and Laura Longerich – 'Design-Driven Service Innovation Labs'
Stefan Holmlid, Dominik Mahr and Damien Nunes – 'Disruption in Value Networks'
17:30 drinks and fingerfood
Birgit Mager – Köln International School of Design
Gerhard Satzger – Karlsruhe Institut of Technologies (KIT)
Felix Scharf – Volkswagen Innovation Hub
Walter Ganz – Fraunhofer Institut
Frank Seifert – Swisscom
Shianwei Chang and Kenji Ogata – Toshiba Corporation Design Center, Tokyo