On the evening we will have 4 talks:

An introduction to the Scottish Approach to Service Design (SAtSD)

By Serena Nüsing, service designer at the Scottish Government

Collecting practitioner stories of service design in the public and third sector

Angela F. Orviz (service design freelancer), Serena Nüsing (service designer at the Scottish Government) and Stéphanie Krus (service designer at Scottish Enterprise) will share their research and how they are trying to get the service design community in Scotland involved.

Glasgow’s future stories: Social Innovation & Participatory Democracy in 2030

GSA students will talk about their recent project, it’s a joint project between current and graduate students from GSA and two designers from Glasgow’s Centre for Civic Innovation.

Service design and the Mario complex

Duncan Stephen, User Experience Manager at the University of Edinburgh, will tells us more about his blog post Service design and the Mario complex.

About UX Glasgow

UX Glasgow is an informal, co-operative monthly meetup. We welcome everyone who cares about user experience — no matter whether you're a client, a designer, a user researcher, an information architect, a copywriter, a developer or a usability specialist. Discuss, debate, share info and learnings, or ask a question.

Tickets

We have limited places on Zoom so do book now (you don't need a Zoom account to access this event).