£200

Service Design Taster Day - 23 November 2018

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Dundee & Angus College

Gardyne Campus

Gardyne Road, Incubator 5

Dundee

DD5 1NY

United Kingdom

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Our Taster Day will introduce you to the ideas, methods and techniques of service design.

You will work in teams to learn basic methods of user research. Our discovery trip will take you out onto the streets and help you understand why some services work brilliantly, while others simply don't.

You will identify how service design can help you in your own professional work. You'll be tutored by experts who will share their insights and inside knowledge. They will explain how you can begin to connect to the world of service design and be part of a growing international community.

This Taster Day will inform you, inspire you and motivate you, as a professional change maker. In itself it's a great value introduction, an all-around taster, but if you want to take it further we will give you £200 credit towards the course fee of our Professional Development Award (PDA) in Service Design starting in January 2019 if you sign up to the PDA before 30 November 2018.

This high-energy taster day will give you a sound overview of service design, you'll get to know the tools and terminology and be supported with putting them into practice by our tutors.

Why not join us get to get a taste of how service design can make a real difference.

The taster day will run at the Gardyne Campus of Dundee Angus College, meeting at reception for a start at 10.00am and finishing at 4.00pm. Refreshments, lunch and all materials will be provided. At the end of the taster day, you will receive a Certificate of Attendance.

Testimonials

“I learned to look at problems through the lens of Service Design, I learned the importance of collaboration, of building on each other's ideas, of opening up to new and crazy ideas and ultimately adopting Service Design principles into my work practice and into my day to day life. I definitely got the Service Design bug” Third Sector worker, participant.

"My learning experience was excellent. I wanted to develop service design skills and knowledge and that's exactly what was delivered!" Local Government Manager, participant.

“Thoroughly enjoyed it!! The whole learning process for me has challenged the way I approach things. It has taught me how to use new tools and techniques and strengthened my communication with service users. Overall, it has been a very positive experience with key outcomes arising from tasks which I can use to improve service design within my organisation.” Web Development Officer, participant

Service Design Award

Fully accredited training is available through the PDA in Service Design. Find out more about our courses/funding at www.sda.ac.uk

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Date and Time

Location

Dundee & Angus College

Gardyne Campus

Gardyne Road, Incubator 5

Dundee

DD5 1NY

United Kingdom

View Map

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