Service Design Training for Housing providers: Taster session #1

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A free taster session to learn about how service design methods can help those in housing address challenges and create opportunities.

About this event

Service Design can help transform the future of housing. From learning better ways to engage with tenants to finding practical ways to respond to new Government guidelines for safety and net-zero targets. We've worked with clients in social housing and our parent company NEC to develop a practical introduction to how to transform current challenges into opportunities.

On January 27th we’re holding our first free taster session for anyone involved in social housing to come and find out more.

What to expect:

  • Hear about the value service design can bring to the housing sector.
  • Bring a pen and paper and an open mind. We'll have space for questions and discussion too.

Who should come:

  • People who work for housing providers - from management to customer relations and maintenance
  • Designers who work with and for housing clients
  • Experts in housing who want to share their knowledge and experience
  • Anyone who’s interested in how to make housing better for those who live in and deliver it

More information and an agenda will be provided closer to the event.

Snook strives to run inclusive events. If there are any adjustments we can make to help you attend either of these events, please let us know by emailing

Want to read more about the Snook training offer? Visit

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Organiser Snook

Organiser of Service Design Training for Housing providers: Taster session #1

Snook are an award winning Service Design agency based in London and Glasgow who specialise in designing exceptional customer experiences that work for people.

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