Service Helpdesk & Technical Support: Network Troubleshooting

Service Helpdesk & Technical Support: Network Troubleshooting

Join us for a virtual session on Service Helpdesk & Technical Support: Network Troubleshooting to learn how to tackle common network issues!

By Academy for Health and Fitness

Date and time

Location

Online

Refund Policy

Refunds up to 7 days before event.

About this event

  • Event lasts 2 hours

Flash Sale! Don't Let Year-End Deals Slip Away – Enrol Now!

►►► Service Helpdesk & Technical Support with Network Troubleshooting & Cybersecurity Training Admission Gifts ◄◄◄

★★ FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter ★★

In the fast-paced world of technology, service helpdesk & technical support professionals are the unsung heroes, ensuring that businesses run smoothly by solving IT issues and keeping networks secure. In the UK, the demand for skilled individuals in service helpdesk & technical support is growing rapidly, with more than 75% of businesses relying on their technical support teams to prevent costly downtime. This Service Helpdesk & Technical Support with Network Troubleshooting & Cybersecurity Training bundle is designed to give you the critical skills needed to enter this booming field and become a key player in keeping businesses operational.

This comprehensive training bundle covers essential areas such as Windows 10 Troubleshooting, Network Security, and top certifications like CompTIA A+ and Network+. You'll also learn advanced skills in cybersecurity, ensuring that you’re prepared to handle network threats and prevent security breaches. With this service helpdesk & technical support training, you'll be fully equipped to tackle IT problems, manage network infrastructure, and protect businesses from cyber risks.

With businesses losing an average of £4,000 per hour during IT disruptions, having professionals who excel in service helpdesk & technical support is more crucial than ever. This course will give you the knowledge and tools to be the first line of defense in solving technical issues and ensuring smooth business operations.

Courses Are Included In This Service Helpdesk & Technical Support with Network Troubleshooting & Cybersecurity Training Bundle:

  • Course 01: Service Helpdesk & Technical Support
  • Course 02: Complete Windows 10 Troubleshooting for IT HelpDesk
  • Course 03: Network Security
  • Course 04: IT Administration and Networking
  • Course 05: IGCSE ICT: Network Essentials
  • Course 06: CompTIA Network+ Certification (N10-007)
  • Course 07: CompTIA Network+ (N10-008)
  • Course 08: Electronic Device Maintenance and Troubleshooting
  • Course 09: CompTIA CySA+ Cybersecurity Analyst (CS0-002)
  • Course 10: Cybersecurity Specialist Training Bundle
  • Course 11: Cyber Security Incident Handling and Incident Response
  • Course 12: Cyber Security Law Training
  • Course 13: General Data Protection Regulation (GDPR) & Cyber Security Management
  • Course 14: Online Security Threat Management
  • Course 15: Cisco ASA Firewall Training Course
  • Course 16: Cloud Computing / CompTIA Cloud+ (CV0-002)
  • Course 17: CompTIA A+ (220-1001)
  • Course 18: CompTIA A+ (220-1002)
  • Course 19: CompTIA IT Fundamentals ITF+ (FCO-U61)
  • Course 20: CompTIA PenTest+ (Ethical Hacking)
  • Course 21: CompTIA Security+ (SY0-601)
  • Course 22: Building Your Own Computer Course
  • Course 23: Computer Vision By Using C++ and OpenCV with GPU support
  • Course 24: Computer Science With Python
  • Course 25: Computer Programming
  • Course 26: Internet of Things
  • Course 27: Encryption
  • Course 28: Document Control
  • Course 29: Information Management
  • Course 30: Microsoft Office

Learning Outcomes of this Bundle:

  • Gain core competencies in service helpdesk & technical support, including troubleshooting and IT systems management.
  • Learn the skills needed for effective network troubleshooting and IT administration.
  • Develop essential cybersecurity knowledge, such as incident handling and threat management.
  • Prepare for certifications like CompTIA A+, Network+, and CySA+ to advance your career in service helpdesk & technical support.
  • Build the expertise to protect networks, solve IT problems, and maintain secure infrastructures through professional service helpdesk & technical support.

Why Choose Us?

  • Get a Free CPD Accredited Certificate upon completion of this course
  • Get a free student ID card with this Training program (£10 postal charge will be applicable for international delivery)
  • This course is affordable and simple to understand
  • This course is entirely online, interactive lesson with voiceover audio
  • Get Lifetime access to the course materials
  • This course comes with 24/7 tutor support

Certificates

CPD Accredited Digital certificate

Digital certificate - Included

Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free.

CPD Accredited Hard copy certificate

Hard copy certificate - Included

Upon completing the course, you'll receive a CPD-accredited certificate at no additional cost. If you wish to order extra copies, they can be purchased separately for just £14.99 each.

Service Helpdesk & Technical Support

Hard copy certificate - Included

After successfully completing the Service Helpdesk & Technical Support, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme.

Description

This Service Helpdesk & Technical Support with Network Troubleshooting & Cybersecurity Training bundle is designed for individuals looking to start or advance their careers in service helpdesk & technical support. It offers comprehensive training in network troubleshooting, IT systems management, and cybersecurity to ensure you’re well-equipped for the challenges of this dynamic field.

★★★ Course Curriculum of Service Helpdesk & Technical Support with Network Troubleshooting & Cybersecurity Training Bundle ★★★

➽ Course 01: Service Helpdesk & Technical Support

  • Module 01: Managing Interoffice Calls and Voicemail
  • Module 02: Aspects of Phone Etiquette
  • Module 03: Business Telephone Skills
  • Module 04: Building Rapport Over the Phone
  • Module 05: Inbound and Outbound Calls
  • Module 06: Active Listening and Managing Tough Callers
  • Module 07: Mail Services and Shipping
  • Module 08: Intra Organisation Dealings
  • Module 09: Problem Solving over the Phone
  • Module 10: Record Keeping and Filing Systems
  • Module 11: Business Writing Skills
  • Module 12: Organisational Skills
  • Module 13: Communication Skills
  • Module 14: Customer Relationship Management
  • Module 15: Effective Planning and Scheduling
  • Module 16: Invoicing/Petty Cash

➽ Course 02: Complete Windows 10 Troubleshooting for IT HelpDesk

  • Section 01: Course Introduction
  • Section 02: Prepare Virtual Test Lab
  • Section 03: Installing Windows OS with Multiple Media
  • Section 04: System Troubleshooting without Reboot
  • Section 05: Optimize System Performance (Fix Slowness Issue)
  • Section 06: Active Directory Server Setup (Optional)
  • Section 07: Active Directory Introduction
  • Section 08: File System Related Troubleshooting
  • Section 09: Resources

➽ Course 03: Network Security

  • Security and Risk Management
  • Asset Security
  • Security Engineering
  • Communication and Network Security
  • Identity and Access Management
  • Security Assessment and Testing
  • Security Operations
  • Software Development Security

=========>>>>> And 27 More Courses <<<<<=========

How will I get my Certificate?

After successfully completing the course, you will be able to order your Certificates as proof of your achievement.

  • PDF Certificate: Free (Previously it was £12.99*11 = £143)
  • CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99)

Who is this course for?

  • Aspiring professionals looking to enter the field of service helpdesk & technical support.
  • IT enthusiasts eager to develop skills in technical support and network troubleshooting.
  • Network administrators and support engineers seeking to enhance their knowledge.
  • Individuals looking to earn certifications like CompTIA A+, Network+, and Security+.

Requirements

  • Our Service Helpdesk & Technical Support with Network Troubleshooting & Cybersecurity Training course is compatible with PCs, Macs, tablets, and smartphones.
  • Basic computer literacy and internet access are all you need to start your service helpdesk & technical support journey.

Career path

  • Service Helpdesk Technician – £20,000 to £35,000 annually.
  • Technical Support Engineer – £25,000 to £40,000 annually.
  • Network Administrator – £30,000 to £50,000 annually.
  • Cybersecurity Analyst – £40,000 to £65,000 annually

For further details, please follow this link:

https://uk.hfonline.org/course/service-helpdesk-technical-support/

Organized by

Academy for Health & Fitness is an industry-leading e-learning platform with a rich library of 3000+ courses aimed to educate learners and work toward a better and healthier planet.

Our e-learning platform has assisted more than 100K+ learners in developing their skills, knowledge and competencies and helped them achieve their personal and professional goals. Even though we are headquartered in the heart of London city, our accredited courses are accessible from anywhere through our e-Learning platform, no matter what part of the world you are in.

While the Academy for Health & Fitness primarily started its journey with courses centred around the Health, Therapy & Fitness niche, we are happy to announce that we are spreading out and exploring other niches too. We want to help our growing number of learners with their overall learning and development needs with expertise from our diverse team of in-house trainers and instructors from around the world with tremendous prowess in their respective fields. Currently, we are committed to making a significant impact in these key niches: Health and Social Care, Business Management, Mental Health, Digital Marketing and much more...

We take pride and joy in delivering quality courses which maintain standards set by Continuing Professional Development (CPD QS). Endorsed by The Quality Licence Scheme (QLS), Focus Awards and AOHT, our courses are catered to meet learners' expectations and career aspirations. Recognised by ROSPA and the British Safety Council, we offer Endorsed Certificates of Achievement which are Internationally Recognised upon successful completion, ensuring excellence and credibility in professional development.

Helping our learners maintain good health and fitness and ensure career development through our e-Learning services encourages us to improve ourselves and provide you with the very best. Enrich your e-learning experience with the health, therapy, fitness, personal development and numerous employability courses from the Academy for Health & Fitness.

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£118.80
Sep 1 · 10:00 AM PDT