What is the main role of a helpdesk support agent?

To assist users by troubleshooting issues, answering questions, and resolving technical problems efficiently.

Do I need a technical background to join this training?

No, this course covers basic to intermediate skills, making it ideal for beginners.

You’ll learn to manage software errors, hardware problems, login issues, and common user inquiries.

Yes, communication and customer service skills are a key part of the training.

Multiple dates

By Learning Facility

Get ready to level up your tech skills with our Service Helpdesk & Technical Support Training - the ultimate crash course for IT wizards!

Online

Highlights

Refund Policy

Refunds up to 7 days before event

Science & Tech • Other

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From £11.00

Multiple dates