What is the main role of a helpdesk support agent?

To assist users by troubleshooting issues, answering questions, and resolving technical problems efficiently.

Do I need a technical background to join this training?

No, this course covers basic to intermediate skills, making it ideal for beginners.

You’ll learn to manage software errors, hardware problems, login issues, and common user inquiries.

Yes, communication and customer service skills are a key part of the training.

By Learning Facility

Online event

Multiple dates

Get ready to level up your tech skills with our Service Helpdesk & Technical Support Training - the ultimate crash course for IT wizards!

Category: Science & Tech, Other

Highlights

Refund Policy

Refunds up to 7 days before event

Online event

Followers

Events

Hosting

From £11.00

Multiple dates