Sharing Disruption Information
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Online event
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In this webinar we will look at how data can be shared about disruption information for customer benefit
About this event
Passengers expect more information about disruptions and the impact on their journey than ever before.
Transport Focus research into bus passengers’ experience of delays and disruption found that passengers wanted better information, particularly real-time information and a greater customer focus from bus drivers, particularly in respect of information provision.
if you know about a disruption either in advance or in real time as it happens, how can you share information effectively between systems so that all passengers receive the same information no matter what App or website they choose to use?
In this webinar we will look at how SIRI, GTFS and other formats can be used to shared disruption information efficiently between back office systems and customers.