Shift Supervisor Masterclass
Multiple dates

Shift Supervisor Masterclass

By Training Station

Master essential leadership skills to confidently guide teams and drive operational excellence as a Shift Supervisor.

Location

Online

Good to know

Highlights

  • Online

Refund Policy

Refunds up to 7 days before event

About this event

Master essential skills for duty managers—lead teams, manage finances, resolve conflicts, and communicate effectively every shift.


Overview
Step confidently into your role as a duty manager with this focused Shift Supervisor Masterclass. Designed to sharpen your leadership and financial acumen, this course equips you to handle the day-to-day demands of managing a team while maintaining control over operational finances.

From resolving conflicts with tact to mastering communication that inspires, you will gain a well-rounded understanding of the essential skills required to oversee smooth shifts. Perfect for aspiring leaders aiming to balance people management with strategic decision-making, this course prepares you to face managerial challenges with clarity and confidence.

Learning Outcomes:

  • Develop effective financial management strategies for daily operations.
  • Lead teams with confidence and inspire high performance consistently.
  • Apply conflict resolution techniques to maintain workplace harmony.
  • Enhance problem-solving abilities under pressure with logical approaches.
  • Improve communication skills to foster clear and positive dialogue.
  • Understand key duties and responsibilities of shift supervisors.

Course Curriculum:

  • Financial Management for Duty Managers
  • Leadership and Team Management
  • Conflict Resolution and Problem Solving
  • Essential Skills for Duty Managers
  • Communication Skills for Duty Managers

Who is this Course For?

  • Aspiring duty managers aiming to improve leadership capabilities.
  • Team leaders seeking to enhance financial oversight skills.
  • Supervisors wanting to refine conflict resolution methods.
  • Professionals aspiring to strengthen communication in management.
  • Employees preparing for increased responsibility in shift supervision.
  • Individuals looking to balance operational and team management duties.
  • Managers keen to sharpen problem-solving in daily operations.
  • Staff seeking a well-rounded understanding of supervisory roles.

Career Path:

  • Duty Manager — Average salary: £28,000 per year
  • Shift Supervisor — Average salary: £26,000 per year
  • Operations Team Leader — Average salary: £30,000 per year
  • Assistant Manager — Average salary: £27,500 per year
  • Customer Service Manager — Average salary: £29,000 per year
  • Retail Manager — Average salary: £30,500 per year

Frequently asked questions

What is the role of a shift supervisor?

A shift supervisor oversees daily operations during their shift, manages staff, and ensures tasks are completed efficiently.

Is a shift supervisor a boss?

Yes, a shift supervisor acts as a boss for their team during their shift, guiding and directing employees.

What are the job duties of a supervisor?

Supervisors manage staff, assign tasks, monitor performance, solve problems, and ensure workplace rules are followed.

What is shift leader responsibilities?

A shift leader manages the team during their shift, handles customer issues, monitors workflow, and reports to higher management.

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Training Station

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From £8.00
Multiple dates