Skills for Care: Understanding Performance Management

This Skills for Care CPD module is designed for care professionals who want to strengthen their performance management skills. You’ll learn how to set goals, give feedback, track progress, and understand the full performance management cycle.
Led by industry experts, the training includes interactive sessions and peer learning - offering practical tools, techniques, and strategies to support everyday management.

Whether you’re a care manager or aspiring leader, this course will help you.
Learning Outcomes
• Understanding the performance management cycle including processes for managing different types of performance
• Understanding of disciplinary and grievance, causes of poor performance and how to minimise them
• Awareness of strategies to improve performance
• Awareness of managing and retaining high performing staff
• Understand how to give feedback and manage difficult conversations
• Awareness of cultures that encourage confidence, responsibility and accountability
• Understanding effective role modelling, coaching and mentoring.

Join us to build your skills, enhance your leadership, and boost your team’s performance.

As we hold the Quality Assured Learning Service (QACLS) benchmark, you can confidently book this programme, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead.

This course is eligible for Adult Social Care providers to claim 100% cost reimbursement through the Learning and Development Support Scheme (LDSS)*.

Claims can only be made by the care provider, individuals are not eligible to claim directly.

*Terms and conditions apply.