Skills for Inclusive Conversations Online Training
Multiple dates

Skills for Inclusive Conversations Online Training

By Training Express

Get ready to level up your communication game with our Skills for Inclusive Conversations Online Training - it's time to master the art of c

Location

Online

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Highlights

  • Online

Refund Policy

Refunds up to 7 days before event

About this event

Business • Career

The Skills for Inclusive Conversations Online Training is a comprehensive program designed to help learners build meaningful, respectful, and productive communication skills. This Skills for Inclusive Conversations course explores the foundations of effective communication, body language, conflict resolution, and managing biases in diverse environments. Through practical guidance and real-world applications, learners will develop the confidence to engage in inclusive dialogues that foster collaboration and mutual respect.

By studying Skills for Inclusive Conversations, participants will strengthen their ability to listen actively, express themselves clearly, and respond thoughtfully in both professional and personal interactions. The course covers fundamental and advanced communication skills, telephone etiquette, appropriate body language, and strategies to address inappropriate behaviors in the workplace. Learners will also gain the ability to identify the roots of conflict, understand biases and perceptions, and apply effective conflict resolution processes.

This Skills for Inclusive Conversations training emphasizes the importance of inclusivity, respect, and empathy in communication. By mastering these skills, learners will be able to create safer spaces for open dialogue, reduce misunderstandings, and prevent toxic work culture. Whether in corporate settings, educational institutions, healthcare, or community organizations, the Skills for Inclusive Conversations Online Training provides practical techniques that improve relationships and enhance team collaboration.

By completing this course, learners will not only master advanced communication strategies but also understand how to build trust, address sensitive issues, and promote equality through their conversations. The Skills for Inclusive Conversations Online Training is globally relevant and designed to empower individuals to become effective communicators and inclusive leaders.

Learning Outcomes

By completing this course, learners will be able to:

  1. Explain the foundations of inclusive and respectful communication skills.
  2. Apply advanced strategies to foster meaningful and productive conversations.
  3. Evaluate the role of body language in effective communication.
  4. Address inappropriate behavior and prevent toxic workplace interactions.
  5. Implement conflict resolution processes to resolve issues constructively.
  6. Identify personal biases and perceptions that affect communication outcomes.

Course Curriculum

Module 01: Basic Communication Skills
Module 02: Advance Communication (I)
Module 03: Advance Communication (II)
Module 04: Telephone Etiquette
Module 05: Body Language and Effective Communication
Module 06: Inappropriate Behaviour and Toxic Work Culture
Module 07: Issues and Origin of Conflict
Module 08: A Conflict Resolution Process
Module 09: Biases and Perception

Disclaimer:

This is an online course with pre-recorded lessons. You will get access to the course within 48 hours after your enrolment.

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Multiple dates