Skills for Inclusive Conversations Online Training
Multiple dates

Skills for Inclusive Conversations Online Training

By Training Express

Get ready to level up your communication game with our Skills for Inclusive Conversations Online Training - it's time to master the art of c

Location

Online

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Highlights

  • Online

Refund Policy

Refunds up to 7 days before event

About this event

The Skills for Inclusive Conversations Online Training is a comprehensive program designed to help learners build meaningful, respectful, and productive communication skills. This Skills for Inclusive Conversations course explores the foundations of effective communication, body language, conflict resolution, and managing biases in diverse environments. Through practical guidance and real-world applications, learners will develop the confidence to engage in inclusive dialogues that foster collaboration and mutual respect.

By studying Skills for Inclusive Conversations, participants will strengthen their ability to listen actively, express themselves clearly, and respond thoughtfully in both professional and personal interactions. The course covers fundamental and advanced communication skills, telephone etiquette, appropriate body language, and strategies to address inappropriate behaviors in the workplace. Learners will also gain the ability to identify the roots of conflict, understand biases and perceptions, and apply effective conflict resolution processes.

This Skills for Inclusive Conversations training emphasizes the importance of inclusivity, respect, and empathy in communication. By mastering these skills, learners will be able to create safer spaces for open dialogue, reduce misunderstandings, and prevent toxic work culture. Whether in corporate settings, educational institutions, healthcare, or community organizations, the Skills for Inclusive Conversations Online Training provides practical techniques that improve relationships and enhance team collaboration.

By completing this course, learners will not only master advanced communication strategies but also understand how to build trust, address sensitive issues, and promote equality through their conversations. The Skills for Inclusive Conversations Online Training is globally relevant and designed to empower individuals to become effective communicators and inclusive leaders.

Learning Outcomes

By completing this course, learners will be able to:

  1. Explain the foundations of inclusive and respectful communication skills.
  2. Apply advanced strategies to foster meaningful and productive conversations.
  3. Evaluate the role of body language in effective communication.
  4. Address inappropriate behavior and prevent toxic workplace interactions.
  5. Implement conflict resolution processes to resolve issues constructively.
  6. Identify personal biases and perceptions that affect communication outcomes.

Course Curriculum

Module 01: Basic Communication SkillsModule 02: Advance Communication (I)Module 03: Advance Communication (II)Module 04: Telephone EtiquetteModule 05: Body Language and Effective CommunicationModule 06: Inappropriate Behaviour and Toxic Work CultureModule 07: Issues and Origin of ConflictModule 08: A Conflict Resolution ProcessModule 09: Biases and Perception

Disclaimer:

This is an online course with pre-recorded lessons. You will get access to the course within 48 hours after your enrolment.

Frequently asked questions

Is this a live course?

No, all our courses are fully online and self-paced. You can study anytime, anywhere, based on your own schedule.

How do I access my course?

Once you enrol, your course access will be activated within 48 hours. You'll receive an email with your login credentials and instructions.

How long does the course take to complete?

As this is a self-paced course, you can complete it at your own speed—there are no deadlines.

Will I receive a certificate?

Yes, upon successful completion, you’ll receive both a digital and a hard copy certificate. Please note: hard copy delivery fees apply—£3.99 (CA) and £10 (international).

Can I revisit the course material after finishing it?

Absolutely. You’ll have lifetime access to all your course content, so you can return to it whenever you like.

Is the course beginner-friendly?

Yes, our courses are designed to be accessible for beginners. No previous experience or qualifications are necessary.

What kind of support is available during the course?

We offer 24/7 learner support. Our team is here to assist you with any questions or technical issues.

Do I need any special software or equipment?

No special equipment is needed. All you need is a device such as a smartphone, tablet, or computer with internet access.

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Training Express

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