Skills for Positive Working Relationships

What's included:

• Grab an enrolment letter as a gift!
• Eligibility to earn a CPD & QLS endorsed certificate.
• Fully Online Recorded Class
• 24/7 & Lifetime Access
• Online support
• No hidden fees

Building strong working relationships is a vital aspect of any professional environment, and developing the right skills ensures success. This course focuses on enhancing interpersonal communication, collaboration, and emotional intelligence, helping learners understand how effective skills in listening, empathy, and conflict resolution can improve workplace dynamics. By mastering these skills, participants can foster trust, respect, and mutual understanding, contributing to more productive and harmonious teams.

Participants will also explore strategies for managing difficult conversations, navigating professional boundaries, and adapting their skills to various workplace situations. Through reflective practice and case-based examples, learners will strengthen essential skills for creating positive relationships with colleagues, clients, and stakeholders. The course emphasises the practical application of these skills, ensuring learners can integrate them seamlessly into daily professional interactions. By enhancing interpersonal skills, participants can build environments that encourage cooperation, effective communication, and long-term professional growth.

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Learning Outcomes

• Apply effective skills for communication and collaboration in workplace settings.
• Develop conflict resolution skills to manage challenging interactions professionally.
• Demonstrate listening skills to understand and support colleagues accurately.
• Enhance interpersonal skills to foster trust and positive workplace relationships.
• Reflect on personal skills to continuously improve professional interactions effectively.

Who is this course for?

• Professionals aiming to improve workplace relationships through strong skills development.
• Team leaders wanting to refine interpersonal skills for better team management.
• HR personnel seeking to enhance communication skills across organisational teams.
• Employees interested in developing collaborative and social skills professionally.
• Managers looking to strengthen leadership skills through effective relationship building.

Career Path

• Human Resources Officer – £28,000 average annual salary
• Team Leader – £30,000 average annual salary
• Office Manager – £32,000 average annual salary
• Project Coordinator – £27,500 average annual salary
• Customer Relations Manager – £29,000 average annual salary
• Training and Development Officer – £31,000 average annual salary