Social Housing Management Online Course

Social Housing Management is an essential domain that bridges community welfare, sustainable housing, and inclusive support systems—particularly for individuals with learning disabilities. This course provides learners with practical knowledge and in-depth insight into social housing frameworks, tenant support, compliance, and property management, with a strong emphasis on inclusivity, mental health needs, and disability housing rights.

Whether you're a frontline housing officer, a care provider, or simply exploring a career in social housing, this course delivers a structured path to understanding housing laws, resident engagement, anti-social behavior management, and housing finance—all within the unique context of supportive environments for individuals with learning disabilities.

By completing this training, you will develop strong foundations in managing social housing schemes, promoting resident wellbeing, and driving better outcomes for those with additional support needs.

Learning Outcomes

• Understand principles and practices in social housing management.
• Identify housing needs for individuals with learning disabilities.
• Manage rental income, arrears, and housing-related finances effectively.
• Promote resident engagement and inclusive decision-making processes.
• Maintain housing safety, health, and legal compliance standards.
• Address anti-social behaviour while supporting vulnerable tenants.

Course Link: Social Housing Management

Course Curriculum

Module 01: Introduction to Social Housing

Explore the purpose, history, and structure of social housing. Understand key differences between public housing, affordable housing, and supported housing for people with learning disabilities. Learn the policy framework guiding tenancy services, funding models, and the role of registered social landlords.

Module 02: Tenant Selection and Tenant Management

Learn how to identify appropriate tenants, including those with learning disabilities, and manage their journey through housing systems. This module covers eligibility assessments, tenant onboarding, communication strategies, and rights and responsibilities of both parties.

Module 03: Managing Rental Income and Arrears

Master techniques for managing rental collection, preventing and addressing arrears, and understanding housing benefits such as Universal Credit and disability-related subsidies. Financial literacy is key to sustainable tenancy and housing project continuity.

Module 04: Maintenance, Safety, and Security of Social Housing

Ensure properties are safe, habitable, and meet legal housing standards. This module focuses on repairs, risk assessments, and compliance with health and safety regulations, especially in environments where residents have complex care needs.

Module 05: Resident Involvement in Social Housing

Learn how to empower tenants, including those with learning disabilities, to take part in decisions. Strategies include forming resident committees, surveys, accessible communications, and inclusive forums to increase engagement and resident satisfaction.

Module 06: Dealing with Anti-Social Behaviours

Understand how to handle complaints, resolve disputes, and protect community wellbeing, especially when incidents involve or impact tenants with cognitive or behavioral challenges. Learn about legal frameworks, support pathways, and restorative solutions.

Module 07: Career Prospects of Social Housing Manager

Explore diverse pathways into social housing—from tenancy management and property maintenance to roles in disability advocacy, policy development, and local authority partnerships. Learn about professional certifications, qualifications, and advancement.

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Disclaimer:

This is an online course with pre-recorded lessons. You will get access to the course within 48 hours after your enrolment.