Social Housing Management

Explore social housing management through expert-led modules tailored for UK housing systems.

Overview:

Social housing management is vital for sustaining safe, affordable, and efficient housing solutions across communities. This course introduces learners to the foundational frameworks, policies, and systems used to manage social housing effectively, with emphasis on housing allocation, tenant relations, property upkeep, and financial oversight. You will explore how social housing contributes to wider societal structures and gain a grounded understanding of its operational principles.

Across the modules, you’ll examine housing regulations, landlord-tenant law, rent management systems, and the strategic planning behind sustainable housing operations. Designed with the UK housing landscape in mind, the course presents real policy scenarios, challenges in housing demand, and risk mitigation strategies—all tailored to help learners build strong administrative knowledge of the sector. Whether entering the housing field or expanding on existing knowledge, this course delivers a clear picture of how social housing is managed in practice.

Learning Outcomes:

• Understand key UK policies guiding social housing systems and services.
• Examine housing allocation methods and eligibility assessment processes.
• Interpret financial records related to rent collection and asset planning.
• Identify best practices for tenant communication and dispute handling.
• Analyse how housing needs are forecasted and managed efficiently.
• Gain knowledge of maintenance coordination and housing stock oversight.

Who is this Course For

• Individuals seeking careers in local authority housing departments.
• Professionals working in housing associations or related organisations.
• Admin staff looking to transition into social housing operations.
• Anyone curious about the UK’s social housing policy framework.
• Case workers wanting deeper housing sector understanding.
• Tenancy officers aiming to update their housing policy knowledge.
• Project coordinators working with vulnerable or low-income tenants.
• People interested in public sector housing service management.

Career Path

• Housing Officer – £27,000 average salary
• Tenancy Manager – £30,500 average salary
• Property Services Coordinator – £29,000 average salary
• Lettings Advisor – £26,000 average salary
• Neighbourhood Housing Officer – £28,500 average salary
• Social Housing Policy Analyst – £34,000 average salary