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Social Media - Planning, Management & Crisis Workshop

Biskit Ltd

Social Media - Planning, Management & Crisis Workshop
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Ticket Information

Ticket Type Sales End Price * Fee Quantity
Single Ticket   more info 1 hour before event starts £175.00 £0.00
Multiple Purchase Ticket   more info 1 hour before event starts £145.00 £0.00
Charity Ticket   more info 1 hour before event starts £135.00 £0.00
Charity Multiple Purchase Ticket   more info 1 hour before event starts £115.00 £0.00
* Prices include VAT

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Event Details

Biskit Eventbrite header for effective marketing workshop

 Love it or loathe it... social media is here to stay

This comprehensive workshop has been developed by marketing experts to give you a greater understanding of how social media can be used for business. 

During this interactive workshop, we guide you through the key principles of social media, from strategy and objectives through to tools, tips and techniques for managing your online presence. 

This also includes advice about protecting your company’s reputation in the event of an online crisis. 

Our workshop covers this and all other aspects of social media in three key stages: 

Lift Off - identifying what you want to achieve from using social media, and how it supports your marketing objectives 

Business as usual - day-to-day management, engagement, monitoring and evaluation 

Dealing with positive and negative engagement - how not to panic in a crisis 

You will leave this masterclass with the confidence to implement the right social media strategy for your company, and handle the media in the event of an online crisis.

 Key elements covered:

  • Deciding what you want from social media 
  • Developing a social media strategy 
  • Picking the right social platform (s) 
  • Identifying and engaging your audience 
  • Making social content work harder and reach further 
  • Using social media for research 
  • Creating a communications plan 
  • An introduction to social media analysis tools 
  • Managing your online reputation and crisis control 

 This workshop is aimed at:

Those working in Marketing, Advertising or PR roles who wish to develop their current social media policy, or have an understanding of social media and wish to create a strategy.


This event will run in Leeds City Centre, within 10 minutes walk of the main train station. The venue is confirmed within 2 weeks of the start date, once final numbers are confirmed.

Do you have questions about Social Media - Planning, Management & Crisis Workshop? Contact Biskit Ltd

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When & Where

United Kingdom


Biskit Ltd

Biskit is a creative agency based in the Leeds City Region, helping companies achieve their growth objectives through effective Strategy, Branding and Communications.

Our support is delivered through 1 to 1 company mentoring and coaching, workshops, brand development and strategy, and communications support in the form of brand design and creation, website development and planning.

Our 16 years of experience is based upon extensive B2B and B2C Marketing, Sales and Business knowledge, gained over 25 years. To date, over 500 SME, MSB and Corporate companies have attended our workshops, and feedback is typically excellent due to our practical and theory based approach.  

Hear what others have to say about us:

'Thought-provoking, insightful and inspirational - [Biskit's] workshop had the lot.'

Andy Hutch, Yorkshire Evening Post Digital Editor

'Expert insight. Practical advice. Useful exercises. Thank you.'

West Yorkshire Fire Service

'[Biskit's] session was excellent and the small group made it perfect for discussion and learning. It was very relevant to us and we can take away so much from the session.' 

Craven College

We'd love to see you at one of our events soon. If you have any questions or feedback then please get in touch via or 01934 461 030.

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