You may have the certificates, the spreadsheets, and the passwords memorised, but if you can’t communicate your thoughts clearly or work with Dave from accounts without causing a minor HR incident — it might be time to brush up on your soft skills.
This online Soft Skills course isn’t about icebreakers or forced fun. It’s about understanding how to listen without zoning out, give feedback without causing a mass walkout, and work well with humans (yes, even the tricky ones). Whether you’re writing emails, managing teams, or just trying to survive your next Zoom call without passive-aggressively sighing — this is your fast track to being more confident, calm and convincing at work.
Learning Outcomes:
- Improve verbal and written workplace communication with clarity
- Recognise how to give and receive constructive feedback gracefully
- Understand emotional intelligence in a work context and apply it
- Manage time and tasks effectively without unnecessary stress
- Strengthen active listening skills for meetings and discussions
- Build rapport and resolve conflict with colleagues and clients
Who is this Course For:
- Professionals who want to communicate better with colleagues
- Customer support staff dealing with difficult situations daily
- Team leaders responsible for smooth group collaboration
- Job seekers looking to improve workplace confidence
- Freelancers working with multiple clients and personalities
- Office workers handling emails, chats and endless meetings
- Salespeople needing to build rapport with prospects fast
- HR professionals aiming to engage staff more effectively
Career Path:
Completing this soft skills course can support growth in the following roles:
- Office Administrator – Average Salary: £24,000 per year
- Customer Service Manager – Average Salary: £32,000 per year
- Team Leader (Various Industries) – Average Salary: £28,000 per year
- HR Officer – Average Salary: £30,000 per year
- Project Coordinator – Average Salary: £29,000 per year
- Business Development Executive – Average Salary: £35,000 per year
