As a first-line manager, you will be actively involved in the processes of making decisions and solving problems. Certainly, becoming adept in the processes is a sure way to increase efficiency and effectiveness of both yourself and of your organisation. What is for certain is that in organisations, people that solve problems and consistently make good decisions do well! Much of your success in solving problems and making decisions is about the proper application of tools and techniques. This Module will examine the tools and techniques required and present opportunities for you to practice the necessary skills in your workplace.
Andrew Mason has run his own Training and Development Consultancy for over 25 years. He has extensive experience in both public and private sectors designing and delivering training programmes for all levels of management. His leadership & management experience has come from both the public sector and a large communications company as well as running his own business.
Key skills are Consultancy, Management Development, Train the Trainer, Presentation Skills, Quality Management, Customer Service and Assessment and Internal/External Quality Assurance. Andrew is also a Fellow Member of the Chartered Institute of Personnel and Development and a Member of the Institute of Leadership and Management.
Comprised of around 6,000 members in some 50 countries of the world, the Institute of Quarrying is the international professional body for quarrying, construction materials and the related extractive and processing industries.
Membership is open to individuals sharing our commitment to improving standards and lifelong learning. The long-term objective of the Institute is to promote progressive improvements in all aspects of operational performance through the medium of education and training.
For bookings that require payment via a Purchase Order Number, please contact Louise Foster on 0115 9728496.
In order to purchase these tickets in installments, you'll need an Eventbrite account. Log in or sign up for a free account to continue.