The Universal Credit Network (UCN) is a quarterly meeting for people working in charities and public facing community organisations that work with Universal Credit claimants on the front-line. At the UCN, attendees have the opportunity to meet with UC experts and have their concerns and queries regarding UC answered.

The UCN aims to provide functional knowledge of the Universal Credit system, and fill in grey areas of knowledge and know-how that staff might need when working with claimants.

Find out more about the network here.

Covid-19 Special:

Universal Credit is more in demand than ever since the outbreak of Covid-19, with complex new issues arising. We are running this extra Southwark UCN session online to provide a forum for Coronavirus updates from the DWP, Citizens Advice Southwark and Southwark Law Centre and most importantly a long Q&A session. Please bring along any UC questions you have for the experts.

Who the UCN is aimed at:

The UCN is aimed at staff working with Universal Credit claimants on the front line on a regular basis. If you work for a charity, non-profit, NGO, community organisation, or other company that provides help, advice, and support to UC claimants then the UCN is for you!

A G E N D A

10 : 00am Welcome from the Chair -Tim Clark - Citizens Advice Southwark

10 : 05 am UC Updates - Southwark Law Centre - Covid: key changes to UC and tips for frontline workers

10 : 20 am UC Updates - Will Harwood- DWP

10 : 30 am UC Updates - Keri Cooper - Citizens Advice Southwark

10: 40 am Extra long Q & A session for attendees

11: 30am Close

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We want the UCN to answer your needs.

If there is anything you would like the panel to discuss, or you have any other suggestions for the meeting, please email:

sari@communitysouthwark.org