The session will provide insights into how to build and maintain strong working relationships and explore what constitutes genuine and productive customer interaction:-
• Develop an engaging communication style that creates impact.
• Building rapport and trust.
• Establishing effective networking skills.
• Develop confident interaction with individuals.
• Flexing communication styles to suit the context.
Speaker: Pete Bailie, VOX Coaching Ltd. Peter Bailie is highly experienced in leadership and management development and in training people to strengthen their vocal and physical presence, communicate with confidence and increase personal impact. Pete is a former lecturer in Drama and spent 15 years as a professional actor and movement director, working in television, theater and opera - a background that informs and enriches his coaching.
Time: Registration and networking from 5.30pm.
Venue: The event will be held at The University of Bath, Claverton, Bath, BA2 7AY. The building the event will be held in is "The Edge”and the event will be held in the Management Suite on the 1st Floor.
Please park in the East Car Park, in the visitors section. You must purchase a parking ticket, and display this. (Parking tickets are given out if you’re not in the Visitors parking section, and displaying a ticket). When you walk out of the car park turn left, and The Edge is the second building.
If you are travelling by bus, The Edge is diagonally opposite the Bus Terminal.
Professional photography and video production will be taking place at the event, and these images may be used on future promotional materials for CIPD. Please note that by attending the event, you are giving your consent for your image to be used on any CIPD promotional materials.