Actions and Detail Panel
Standing Firm, Standing Tall Taster Topic
Thu, May 11, 2017, 9:00 AM – 12:00 PM BST
Standing Firm, Standing Tall
Abraham Lincoln famously said “Put your feet in the right place and stand firm” – which sounds like sound and wise counsel. So exactly how do you do that? How do you know where the ‘right place’ is for you and how do you ‘stand firm’ when facing a difficult conversation and someone who is resistant or persuasive and who is standing equally as firm?!
According to the CMI (Chartered Management Institute) the conversations we face at work are the most difficult and the ones that we find most tricky are about pay, a colleague’s inappropriate behaviour or giving someone feedback on poor performance
They go on to say that 57% of us would do almost anything to avoid having a difficult conversation, 43% of senior managers admit to losing their temper and shouting and 40% have admitted to panicking and telling a lie
All of which is not surprising when 80% of managers said that, whilst they face a difficult conversation once a month, they have had no formal training on how to tackle them
In this half-day session we will:
- Take a look at the structure of a difficult conversation and how to prepare yourself
- Explore how to look someone in the eye and provide them with honest, constructive feedback
- Identify different options and approaches; and how to select the one that is right for you
- Discuss the differences between being passive, assertive and aggressive; and how to get it right
The sessions start promptly at 9am with coffee/tea served from from 8.30am. The session finishes at 12noon
What are Taster Topics?
The Leadership School Taster Topics are designed to be short, fun interactive sessions filled with tasty information, practical tools and techniques. They are designed to give participants a taste of The Leadership School and are ideal for organisations looking to try us out for the first time, trusted partners looking to find out more about what we do and individuals who are looking to develop themselves and their own skills
What is the refund policy?
Once booked the sessions are non-refundable but we will happily change the name of the booking if your plans change and you are unable to attend
Where can I contact the organizer with any questions?
Please let us know if you have any further queries by emailing Sharon: email@example.com