Free

STEP SEMINAR - Interpersonal Skills (Manchester)

Event Information

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Date and Time

Location

Location

Crowne Plaza

Manchester Airport

Ringway Road

Manchester

M90 3NS

United Kingdom

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Event description

Description

This one day seminar is open ONLY to those employees undertaking either the Level 3 or Level 5 Apprenticeship programme in Leadership and Management.

This event is free to attend and lunch is provided. Car parking is included. Travel and HOTAC to be covered by the individuals own cost centre. If you have any queries please contact Herjinder.Kaur@swissport.com before booking your place.

The interpersonal skills seminar is highly interactive and will utilise a variety of adult learning techniques to ensure maximum comprehension and retention of the presented information.

Apprentices attending this seminar will benefit immensely by gaining knowledge of key communication and interpersonal skills initiatives and theories that directly relate to the ‘Communication and building relationships’ element of their apprenticeship.

Modules covered include:

  1. Communication models

  2. Interpersonal skills

  3. Challenging topics

  4. Dealing with confrontation

The interpersonal skills seminar is a highly interactive and informative day with the opportunity to interact with fellow apprentices.

Agenda for the day

0915 – 0955 Registration and coffee

1000 – 1115 communication models

1115 – 1130 Break

1130 – 1300 Interpersonal skills

1300 – 1345 – Lunch

1345 – 1500 Challenging topics

1500 – 1515 Break

1515 – 1545 Dealing with confrontation

1545 – 1630 Recap/questions, evaluation and closing address

Note:

If this seminar does not meet its minimum numbers it may be subject to cancellation. If you need to book non-refundable hotel or travel to attend this event, please check with Herjinder.Kaur@swissport.com before booking.

How to book: Swissport Employees

Prior to booking, approval must be sought from local management for the time off to attend this course, Once agreed, the space must be booked using a @swissport.com email address. Select the ‘Swissport Employee’ free ticket option.

How to book: External Customers

This course is not available to the public. Where non-employees select the 'free' booking link; your booking will not be valid.

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Date and Time

Location

Crowne Plaza

Manchester Airport

Ringway Road

Manchester

M90 3NS

United Kingdom

View Map

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