Strategic Thinking for Schools

The session will:

Discuss what conflict is and why conflict occurs

Discuss the implications of conflict for individuals, teams and the business

Conflict and psychological difficulties

Conflict resolution process and ways of resolving conflict

Provide tools and techniques for managing conflict

By the end of the session you will:

Understand the nature of conflict and why conflict occurs

Manage conflict appropriately, professionally and confidently

Gain some useful techniques to suit a range of situations

Avoid the negative impact of conflict and work towards compromise and resolution