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Strategy Execution & Balanced Scorecard Master Class- London

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ExCeL London

One Western Gateway

Royal Victoria Dock

London

E16 1XL

United Kingdom

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Strategy Execution & Balanced Scorecard Master Class with Performancesoft

The key question in the minds of every executive is how to improve performance in a hugely demanding and complex environment. And with tight budget!

Citizens of the world are increasingly demanding that their governments demonstrate results.

The biggest challenge faced by public sector organizations is how to improve accountability, improve operational efficiency, enhance employee productivity and demonstrate value for money while improving service delivery to the citizens.

Our master class will provide a valuable insight on how our strategy execution & balanced scorecard management system, as a tool for service delivery improvement, can inject new efficiencies and effectiveness in federal and local government service delivery interventions.

Our strategy execution & performance improvement strategies entail a shift from traditional procedural approaches to a more result oriented culture where priority is afforded to outcomes of public policies.

We shall present global case studies to help delegates understand to what extent, if at all, our strategy execution and balanced scorecard performance improvement interventions have improved the quality of services delivered to citizens.

Expected Participants • CEOs and MDs of Private & Public Sector Organizations • People and Talent Managers • Heads of Departments • Heads of Local Authorities, Municipalities and Councils • Officers in charge of Performance Improvement, Performance Contracting • Civic leaders from NGOs and Civil Society organizations

What You Will Learn • The Strategy Execution Process – Balanced Scorecard Institute EMEA’s 10 Steps “XSP” • Developing a public sector strategy • Developing a public sector scorecard with aligned KPI’s • Developing a public sector strategy map- a one page pictorial view of strategy • Aligning the scorecard to departments, sectors and units • Cascading and effectively communicating scorecards to individuals level • Aligning operational excellence to strategy, and monitoring & reporting • Aligning programs and budgets to strategy, and monitoring & evaluation • Leading change for successful Strategy Execution- Step by Step Approach

Speakers - Acknowledged leaders in the public sector will be covering a range of stages and disciplines throughout the day, with keynote addresses from:

Max Moulin - Author, global public sector scorecard deployment expert and visiting fellow at Shefield Business School. Max has over 20 years experience training and executing balanced scorecard in the UK and in the MiddleEast.

Peter Kahihu - Author of four best-selling books on strategic planning, balanced scorecard, strategy execution, government performance management and public sector reforms. He is regarded as one of the leading experts in strategy execution and balanced scorecard. Peter has an MBA from the University of Massachusetts, USA and is one of the few certified balanced scorecard practioners.

Dr Mike Bourne - Professor of Business Performance and Director of the Centre for Business Performance at Cranfield University. He is Chair of the PMA, the international association of academics and practitioners interested in performance measurement and management. He has authored over 100 publications, and is co-author of several books including The Handbook of Corporate Performance Management, Balanced Scorecard – Instant Manager, Getting the Measure of your Business and Successful Change Management in a Week.

John Shuttleworth - For the last 15 years, John has been a management coach and consultant, built upon 30 years in business - delivering challenging change projects, programs and strategies in the UK and worldwide. John is a Senior Strategy Execution Consultant with PerformanceSoft – and recognised in authority and strategy setting and execution, balanced scorecards, corporate governance and change management.

Jim Standen - A consultant in strategic deployment, balanced scorecard, quality management & process improvement at various levels with global experience in the field.

Join us to stay at the forefront of the Performance Improvement field.

www.performancesoft.org/events, email- peter@performancesoft.org

Twitter- @performancesoft

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Date and Time

Location

ExCeL London

One Western Gateway

Royal Victoria Dock

London

E16 1XL

United Kingdom

View Map

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