Are you responsible for bringing sales into your business?
Do you have a client relationship role?
Do you want more business from your existing clients?
Are there some clients you just don't get on with?
Effective client relationships are essential to business success. Imagine how much stronger these partnerships could be if we really understood what makes our clients tick.
Head4Performance uses SDI to unlock and simplify the mysteries of client relationships so you can go beyond the surface with your clients and effectively help them. An understanding of what drives you and your clients, can contribute to more effective and improved relationships. This understanding empowers you to communicate in a way that achieves the results you desire, greatly enhancing your ability to communicate more effectively AND handle conflict more productively. It becomes easier to "relate" to client actions when you understand what drives them from within.
We will cover: -
What makes you tick
Motivation driving client behaviour and what is important to them.
Communicating with clarity to influence and achieve positive outcomes
Behaviours likely to achieve desired results for you and others.
You in conflict and behaviours in your clients that suggest they are in conflict.
Steps to eliminate conflict from faulty assumptions, misunderstandings and different styles.
Before the workshop you will be required to complete your own motivational styles profile.
During the workshop you will be encouraged to explore your behaviour in different situations.
Why SDI works
- It’s highly visual making it memorable and easy to understand.
- It goes beyond our behaviours to reveal our driving motivation.
- It depersonalizes conflict – you can address issues often avoided.
- It values differences and the unique way we see others.
- It’s easy to use and apply across all levels.
What is included:
We are able to offer this incredible event for the amazing price of just £129!
The price includes morning coffee on arrival and lunch. All our delegates will receive their personal SDI profile report and course information pack.
Jo is a massively experienced strategist, trainer, facilitator, coach. Practical, pragmatic, and ever-positive, she works with individuals, teams, senior managers and business-owners to develop, and put into action, plans for improved performance.
Sara is a vastly experienced business strategist, coach and trainer. A creative thinker, who is always looking to join the dots, she works with individuals and teams to help them gain maximum clarity about the issues they are facing, while continually raising performance levels.
WHAT ATTENDEES HAVE SAID ABOUT THE COURSE PREVIOUSLY.
"I now know what I need to do differently with my clients to connect better" Tony
" When I write an email or speak to a client now I will really think about the language I use " James
" I have already been through my client list and thought about their colours and how I will apply this on every contact" Claire
" I have used this straight away and had a different conversation with my customer ! wow it really works " Jane
BOOK NOW TO SECURE YOUR PLACE
When: Wednesday 9 November 2016 from 10.00am to 3.00pm
Price: £129 plus VAT (morning coffee, lunch, personal profile and course information pack)
Numbers: 10 places
For further information and queries contact us at firstname.lastname@example.org