Subterranean Shelter - Clapham South public tour

Open to the public in July 1944 and one of eight deep level shelters that exist across London, Clapham South has an extraordinary history waiting to be uncovered. 180 steps link ground level to a fascinating past that saw Londoners shelter during the war, Caribbean migrants arriving on the Empire Windrush in 1948 and a transformation into a Bed &Breakfast accomodation for the Festival of Britain. Descend into this subterranean shelter for a truly incredible journey that tells the story of deep level life.

Please ensure you read the FAQ's below and visit www.ltmuseum.co.uk for a copy of the terms and conditions prior to booking your tickets.

FAQs

Where does the event start/where is the meeting point?

• Please meet at the Clapham South Underground station ticket office.
  
• Ensure you have your ticket ready prior to arriving.
• Please ensure you arrive 15 minutes in advance of your event start time.

How long does the event last?

• The event is approximately 60 minutes long.

Where does the event end?

• The event ends at the ticket office at Clapham South Underground station.

What health and safety requirements do I need to know prior to the event?

• No heeled or open toed footware are permitted on this event. Feet must be fully covered and sturdy shoes are recommended to be worn. London Transport Museum reserves the right to refuse entry to any guest/s not adhering to this policy.
• Large/heavy bags are not permitted at this event due to restricted space onsite. There are no cloakroom facilities available.
• Areas may be dusty and have equipment stored in them which must not be touched.
• Certain areas of the event have low lighting levels.
• There are no operational lifts or escalator services during the event, therefore it is advisable all attendees have a moderate to high level of fitness. If you appear to not meet this requirement you may be refused entry. There is no step-free access.
• Those affected by claustrophobia are advised not to take part.
• No food or drink is permitted to be consumed onsite.
• Smoking is prohibited at all sections of Transport for London property.

Are there ID requirements or an age limit to enter the event?

• Children under 16 years of age are not permitted to take part in the tour. All visitors are required to have a valid proof of age (passport, photo driver's licence or PASS card)

What are my transport/parking options getting to the event?

• This event is best reached using public transport. There is no onsite parking available.

Can I use audio, visual and/or recording equipment on this event?

• Photography/filming is permitted during the event, please be aware certain sections of the tour prohibit the use of flash photography.
• Professional equipment may not be brought into the station. No tripods may be used during the tour and no tripod equipment will be allowed into the station.

Is my registration/ticket transferrable?

• The ticket is non-transferable and is only valid for the person whose name is on it.

Do I have to bring my printed ticket to the event?

• All tickets are required to be scanned onsite prior to admittance. Please have your ticket ready in advance either in printed form, or available on an electronic device.

What is the refund policy?

• Booking dates and tour times are non-transferable. Tickets will not be refunded if the cancellation date is within 7 days of the tour date.

Are there any toilet facilities?

• Ladies and Gentleman's public toilets are located on the southside of the common between Clapham South and Clapham Common tube station/ No public toilets on tour route.

Additional information

• No dogs are permitted on the event, with the exception of guide dogs with prior permission from London Transport Museum.
• All attendees consent to the photography of themselves as members of the audience.
• If you appear to be under the influence of alcohol or illegal substances you will be refused entry.
• You shall not bring on the event or into the station any kind of weapon or firearm, either real or artificial.
• You will observe all bylaws and any and all applicable laws, byelaws and health and safety requirements relating to the station.
• London Transport Museum reserves the right to refuse entry to the station at its absolute discretion.
• London Transport Museum reserves the right to make any changes to the tour owing to unforeseen and unavoidable circumstances, including cancellation.