San Francisco, California
London, United Kingdom
As your business grows the task of managing all of the different interactions you have with customers and prospects becomes more difficult. This can cause problems with the retention of clients and managing your sales pipeline. CRM (Customer Relationship Management) technology can provide a solution to these problems.
The topics covered at this event include:
- What is a CRM system?
- Understanding the benefits of CRM and the business issues it can help resolve
- Key functions of CRM and how it supports sales, marketing and service processes
- Identifying the main systems in the market place
- Top tips to implement a new CRM system within your business
Our presentation, delivered by award winning IT company, Cosmic, will demystify the jargon of the digital world. We will give you practical examples of the ways new technology is delivering better, smarter business. There is no charge for this event. Booking is essential as places are limited.
This workshop is aimed at small and medium sized businesses; business owners, decision makers, IT managers and marketing professionals.
Please note this workshop is funded by the European Regional Development Fund (ERDF) and there is an eligiblity criteria for attending this workshop. For more information please go to www.superfastbusiness.co.uk.
When & Where
The Superfast Business programme offers support to your business to help you maximise and profit from the opportunities that superfast broadband and new IT technologies present.
Superfast Business can transform the way you use broadband to help you open up new markets, facilitate more effective working practices and improve productivity.
At Superfast Business we are running a programme of free events on hot topics which offer inspirational insights and practical solutions to ICT issues. We have a team of advisers to help you work with your IT challenges and provide you with access to ICT specialists and an innovative online Knowledge Hub.