Supervisor Skills Training Course (2 day course Birmingham City)

Supervisory managers play a crucial role in driving the best performance from every team member. To achieve success, they must possess excellent people management and organisational skills. These encompass the ability to set and communicate specific goals, effectively plan, prioritise tasks, and delegate responsibilities. Additionally, performance and conflict management, along with the skill to inspire and act as a role model, are vital components of their role.

Our comprehensive course equips supervisory managers with essential skills, fostering professionalism, confidence, and success. While technical knowledge related to the organisation's products, services, systems, and customers is essential, it is equally crucial to master the essential management and leadership skills required to optimise team performance.

Throughout this course, supervisors will delve into six key skill sets:

1. Goal Setting and Achievement
2. Clear Communication
3. Prioritization (Time Management)
4. Rational Conflict Management
5. Emotional Management
6. Inspiring Others

On completion of the course you will have honed all six supervisory skill sets, enabling you to return to your role with newfound readiness, determination, and capability. You'll be fully equipped to achieve your goals and excel as a supervisory manager, driving your team towards outstanding performance.

Corporate Coach Group is CPD accredited. This course qualifies for 12 CPD training hours, plus additional independent post-course learning.

Supervisor Skills Training Course Overview

• Setting goals for the team.
• How to gain the respect of the team.
• How to communicate effectively.
• Managing time and delegating tasks correctly.
• How to prioritise correctly.
• Dealing with distractions, time wasters and keeping focussed.
• How to motivate and give feedback to staff.
• The importance of being a role model.
• Managing poor performance.
• The importance of using positive language.
• Handling difficult situations and nipping conflict in the bud.
• Giving corrective feedback.
• Creating a positive mental attitude.
• How to overcome setbacks and temporary defeats.
• Action planning.

"I found the course content incredibly interesting and very informative. Everything seemed very common sense based, but not something you immediately think about until it's in front of you. I found most benefit from the psychology of language in terms of conflict and conversation. Chris was a fantastic presenter. Incredibly engaging and made sure everything was clearly understood. It was very easy to follow with Chris' explanations." Delegate from Guinness World Records