This event will be provided by Barclays Digital Eagles and aims to give you oversight and support of the Proxy Access process.

Proxy access was developed to allow someone other than the patient to access and manage parts of their GP online services account. The proxy is given their own online access account (rather than using the patient’s login details).  Proxy Access has many benefits to care homes, GP practices and pharmacies:

• Allows the care home to do anything a patient can do with regards requesting medications (repeat and acute medications)
• Fewer risks and issues associated with ordering, issuing, collecting, and dispensing repeat medications
• Fewer errors and queries (e.g. missing items, what has been ordered/collected from pharmacy)
• Improved clinical safety
• Easier and faster access, as care home staff can order at any time of the day or night
• An improved, easy to access audit trail
• Improved data security due to care home staff have their own username and password, which also saves time
• Better communications and working relationships between all
• Improved governance regulations
• Saves staff a lot of time, with fewer phone calls and pieces of paper to process due to secure email communications improving patient care

It is important that you have completed your DSPT, if you need support with this please book onto a support session run by West Sussex Partners in Care, please go to https://www.eventbrite.co.uk/o/dspt-sussex-33128957669

For more information on Proxy Access go to https://www.england.nhs.uk/ourwork/clinical-policy/ordering-medication-using-proxy-access/

For further information on Barclays Digital Eagles go to https://www.barclays.co.uk/digital-confidence/eagles/care-homes/