Supporter Journey Framework: Breast Cancer Now's vision

Supporter Journey Framework: Identifying challenges, barriers and opportunities to form a plan for Supporter Experience

Sami Colenutt – Head of Supporter Journeys at Breast Cancer Now, with a vision for how we improve the overall experience for our supporters.

Discover how Breast Cancer Now identified the barriers, challenges and opportunities with their supporter journeys, and created a framework to improve how they work going forward.

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