Learn what makes a welcoming, safe environment and how to meet the needs of different user groups, from the practical (barriers to use and health and safety risks) to the personal (customer care and tips for welcoming users). We will consider how to prioritise your resources, who your stakeholders/users are, and how the needs of different user groups interact and/or conflict.

PLEASE NOTE THAT YOUR ORGANISATION WILL BE INVOICED FOR THE COURSE FEE AFTER YOU HAVE BOOKED.

TO BOOK AT THE NON-MEMBER RATE, GO TO: https://www.eventbrite.co.uk/e/swrls-online-training-facilitating-multi-functional-spaces-non-member-rate-tickets-138927077629