Systemic Change with the Public Sector Scorecard: Online Masterclass

Join us for an engaging online masterclass with the founder of the Public Sector Scorecard on Tue Sept 10 from 9am to 16.00 BST to learn effective strategies for improving and evaluating performance in the public and not-for-profit sectors. This masterclass is designed to empower public sector professionals with the skills and knowledge needed to develop strategy maps and improve and monitor outcomes and key drivers of those outcomes.

The Public Sector Scorecard has been described as “moving performance management from a top-down, blinkered, blame-game approach to a system founded on inclusiveness, cooperation and understanding”.

During this interactive workshop, you will gain insights into both the Balanced Scorecard and the Public Sector Scorecard and you will be encouraged to apply the learning to your organisation or that of a client.

By attending this masterclass, you will discover innovative approaches to foster a culture of collaboration, innovation and continuous improvement within your organisation, rather than a top-down blame culture. Don't miss this opportunity to enhance your skills and make a positive impact in the public sector!

Completion of this masterclass will also enable you to apply to become a certified PSS Practitioner.

Benefits of Attending:

• Learn how to use the Balanced Scorecard and the Public Sector Scorecard to develop strategy maps and associated performance measures for your own or a client organisation.
• Be able to manage and measure performance, based on a culture of innovation and learning rather than a top-down blame culture.
• Greater understanding of delivering user-focussed services, systems thinking, and measuring and managing performance in the public sector.
• Understand the role and purpose of strategy mapping, the balanced scorecard and the public sector scorecard in delivering better outcomes for service users and other stakeholders.
• Learn from several case studies on performance management across organisational boundaries (including integrating health and adult social care, reducing obesity & improving ethnic minority employment)
• A unique chance to benefit from tailored and bespoke training from the founder of the Public Sector Scorecard to help drive improvements in performance in your own department and organisation.
• Be eligible to apply to become a certified PSS practitioner.

The Facilitator

Max Moullin is an experienced workshop facilitator and plenary speaker who has been at the forefront of public sector performance management for over 20 years. He was recently described by the USA Performance Institute as "a renowned expert in performance management and a true pioneer in his field. He developed the groundbreaking Public Sector Scorecard in 2001, which has since been implemented worldwide, shaping outcomes and transforming organisations”. He is a Fellow of the Chartered Quality Institute, the Operational Research Society, and the Performance Institute.