Systems approach to Patient Safety Incident Investigations

This course will:

• Develop an understanding of PSIRF and systems based learning
• Explore how Safety II can be integrated into an Incident Investigation
• Facilitate understanding in how to effectively apply a response planning process
• Demonstrate a diverse range of tools to investigate incidents, such as SIEPS
• Discuss a range of tools for capturing every day work
• Demonstrate a range of tools for synthesising information gathered, such as timeline mapping and work system scans
• Provide an opportunity to discuss how to respond proportionately to patient safety incidents
• Explain how to write an effective investigation report
• Explore how to apply principles of safety science to understand causation
• Look at conducting interviews; including recognising signs of shock and post-traumatic stress