SystmOne for Administrators

Who is this course for?

This course is for reception and administration staff who will be responsible for registering new patients and managing clinic appointments. The course is particularly suited to new members of staff as it presumes no knowledge of SystmOne.

Agenda

• Accessing SystmOne

• Navigating around SystmOne and useful features

• Registering patients

  • Searching the spine for the correct patient

  • Registering a new patient

  • Updating patient information

• Manging appointments

  • Making bookings

  • Moving and cancelling appointments

  • Updating appointment status

• TasksCreating a SystmOnline account for a patient

  • Sending tasks

  • Actioning, updating and completing tasks

How is the course run?

Classroom session run by a member of the Primary Care Systems Support team