Tackling Poor Health Literacy - online skills training

43% of adults in the UK struggle to understand written health information, with 61% struggling if it contains words and numbers. This course provides techniques to enhance the communication and comprehension of health information to improve outcomes.

What will participants learn?

Health literacy training equips staff with the skills to:

• Understand how low health literacy affects health inequalities
• Recognise how poor health literacy can impact a patient's care
• Identify barriers that prevent patients from understanding information
• Apply clear communication techniques to support patient decisions
• Use strategies that increase comprehension of health information
• Support patient empowerment through improved information sharing

Who is it for?

This workforce training is designed for professionals who support the public with illness, injury, or lifestyle behaviour change. It is relevant to doctors, nurses, health educators, social workers, receptionists, volunteers, and others working in health or care settings where clear health communication and comprehension is essential.

What does the course include?

• An overview of the impact of low health literacy
• Tools to improve written and verbal communication in healthcare
• Practical strategies to ensure patient understanding
• Case studies showing applied health communications improvements
• A chance to review participants' own materials
• Training exercises to practice techniques in a safe environment
• A reference sheet of key techniques for use during consultations