£15

Taking customer service to another level - WorldHost Ambassador workshop

Event Information

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Date and Time

Location

Location

Jersey Employment Trust

Oakfield Building, Highlands Campus

La Rue du Froid Vent, St Saviour

Jersey

JE2 7LJ

United Kingdom

Refund Policy

Refund Policy

Refunds up to 7 days before event

Event description

Description

Introduction:

This course is part of a wider programme of investment to support skills development for staff in local businesses. The investment aims to address skills shortages and courses have been identified through consultation with businesses and industry bodies. Delegates must be Entitled or Entitled for work*

Target audience:

This is an accredited workshop and is aimed at those who already demonstrate excellent customer service and are ready to become responsive ambassadors for their business. Individuals must be in a position within their business where they can nurture and encourage others to develop their confidence and customer service to help raise the standards.

Learning objectives:

  • Build on your current strengths as a representative of where you work and describe how to effectively influence others
  • Explore various aspects related to your business in order to implement and improve customer service
  • Demonstrate pride and sound knowledge of the service you can offer both customers and fellow employees

Course details:

  • Please arrive at the venue 5 minutes before the start time
  • Tea, coffee, water and biscuits will be available on site.
  • Please bring note pad and pen
  • Limited parking is available on site. If delegates travel by car, they must report to the Oakfield building reception (enxt to the main car park at Highlands College) and ask for a parking permit to display in their car

Other information:

Please ensure that you have the consent of your delegates before booking them on to a course and entering their information in the booking

* If you have any queries regarding the residential status of your staff members, please contact the business licensing team at businesslicensing@gov.je

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Date and Time

Location

Jersey Employment Trust

Oakfield Building, Highlands Campus

La Rue du Froid Vent, St Saviour

Jersey

JE2 7LJ

United Kingdom

Refund Policy

Refunds up to 7 days before event

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