‘Taking the ‘F’ out of Feedback’: an evidence-based relational approach to creating powerful feedback conversations in business and coach / mentor practice
Feedback is generally accepted as being significant in improving leadership and ultimately organisational performance and is integral to coach / mentor practice. There appears to be scope for improving the activity when the anticipation of engaging with feedback can elicit feelings of anxiety sometimes escalating to fear.
How comfortable are you as a mentor or coach with giving feedback and how prepared are you to ask about the effectiveness of your practice?
In an organisational context some say it takes courage to offer feedback to those in more senior positions where perceptions exist about the possible impact on career development when giving the honest feedback that leaders say they want to hear. Leaders may believe they have the capacity to accept what others think of them. How realistic is this without an understanding of their own vulnerability and resilience to absorb what may be interpreted as criticism of their ability to lead?
The default position can be that feedback is avoided, when perceived as ‘criticism’, resulting in only giving favourable comments. The outcome can be that feedback is diluted and lead to disenchantment and reluctance to engage in what are perceived as sterile performance discussions.
To support the developing emphasis on relationship in more recent coaching / mentoring text you will be introduced to case studies on feedback in leadership development and the PPR Coaching Framework© created from Lise’s doctoral study and that offers guidance on a ‘way of being’ as a coach / mentor.
Our guest speaker is Dr Lise Lewis MBA Chartered FCIPD. Lise is a Master Coach Practitioner accredited by the EMCC (European Mentoring and Coaching Council) , Owner of Bluesky International and the current EMCC International President
As a Leadership Coach / Mentor Lise Lewis works with people motivated to achieve professional development goals that leverage their existing strengths and gain results that can exceed their expectations. Lise has contributed to the development of the mentoring / coaching industry through her voluntary work with EMCC over the past 12 years. As the current EMCC International President she leads an international multi-cultural team who bring diversity and sometimes challenging individualism to strategic decision making for the organisation. Before becoming International President Lise actively contributed to the production of the EMCC Quality Award processes for accreditation of individual mentors / coaches, mentor / coach skills training programmes and coach supervision training. Lise was co-author of the first published capability indicators underpinning the EMCC competency framework.
Lise has global presence as an international speaker on mentoring and coaching topics and the work of EMCC as well as having published research articles in professional journals. She is currently authoring a book for business and coach / mentor practitioners based on her research into creating the conditions for receptivity of feedback.
What are my transport/parking options getting to the event?
There is car parking available for delegates at the Trident Centre
What is the refund policy?
The event is free for CPD members. Non-member places may be cancelled up to 1 week before the event, after that the £12 fee is non-refundable
Professional photography and video production may be taking place at the event, and these images may be used on future promotional materials for CIPD. Please note that by attending the event, you are giving your consent for your image to be used on any CIPD promotional materials.
When & Where
CIPD Coventry and Warwickshire Branch
The CIPD Coventry & Warwickshire branch provides opportunities for its 2100 members to network with local HR and L&D professionals, to continue with their professional development and remain up to date with HR issues. There is an active programme of events through the year and you can find details of the upcoming events listed below. For further details just click on the event you are interested in and you can then book your place online.
Unless otherwise stated branch events are free for CIPD members to attend, and there is a non-member fee of £12 which must be paid online when booking.
The CIPD Coventry & Warwickshire branch committee look forward to seeing you at our events and if you would like any further information please contact the Regional Branch Co-ordinator Eleanor Lloyd Jones on firstname.lastname@example.org or 0116 235 7992
Coventry & Warwickshire branch is part of the CIPD Midlands Area Partnership (MAP) which holds an Annual Midlands Event in October. The 2017 event will take place on Saturday 7 October at Chesford Grange Hotel in Warwickshire. MAP is also organising a Midlands Student Conference Empowering the Future Leaders of HR on Saturday 11 March at Aston University. You can find out more about both events on the MAP events website.